Summary
Work History
Education
Skills
Timeline
Generic

Angie Nitz

Markesan,WI

Summary

Dedicated professional with a background in both healthcare and banking, notably at Cooperative Care and Bank Mutual Corp. Excelled in patient care, maintaining hygiene and safety, and demonstrated proficiency in financial transactions and customer service. Skilled in CPR/AED and renowned for exceptional problem-solving abilities. Achieved significant improvements in patient independence and financial account management.

Work History

Home Health Aide

Cooperative Care
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.

Senior Bank Teller

Bank Mutual Corp
  • Served as a mentor to new tellers, sharing best practices for optimal performance and professional growth.
  • Investigated and promptly resolved issues with patron accounts.
  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
  • Contributed to the achievement of branch goals by actively participating in cross-selling initiatives and referral programs.
  • Facilitated efficient account opening for new clients, guiding them through the process with clear explanations and documentation assistance.
  • Maintained a thorough understanding of bank products, services, and regulations, ensuring the ability to provide knowledgeable guidance to customers.
  • Performed end-of-day reconciliation tasks accurately, contributing to smooth daily closeout procedures within the branch.
  • Demonstrated proficiency in operating various banking systems, ensuring seamless transaction processing for customers.
  • Cross-sold credit cards, loans and other bank products.

Education

Marketing

Waukesha County Technical College
Pewaukee, WI

Skills

  • Vital signs monitoring
  • Housekeeping
  • Dressing assistance
  • First aid and safety
  • Patient lifting techniques
  • Certified in CPR/AED
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team building
  • Infection Control
  • Client Confidentiality
  • Professionalism
  • Time management abilities
  • Communication Skills
  • Cash Handling
  • Conflict Resolution
  • Adaptability

Timeline

Home Health Aide

Cooperative Care

Senior Bank Teller

Bank Mutual Corp

Marketing

Waukesha County Technical College

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Angie Nitz