Angie Orjuela
Louisville,KY
Summary
Organized and dedicated candidate successful at managing multiple priorities with a positive attitude. Committed to the highest standards of professionalism and service. Skilled in training and mentoring new associates on methods and techniques to build customer relationships and boost loyalty. Passionate about helping others and delivering exceptional experiences with every interaction.
Overview
5
5
years of professional experience
Work History
District Administrator
Industrial Kiln & Dryer
Louisville, KY
04.2022 - Current
- Improved overall workflow efficiency by conducting regular process audits and implementing necessary improvements.
- Created comprehensive reports on business performance, presenting findings to senior management for strategic decision making.
- Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries professionally and promptly.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Work with management to implement continuous improvements and exceed team goals.
- Generate shipping and export documents, working along brokers and vendors to ensure that every shipment runs smoothly and delivers on time
Order Picker
Ups Supply Chains Solutions
Louisville , KY
11.2021 - 04.2022
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Completed inventory accounts to keep records current and promote accurate ordering.
Employee Trainer
Chick-fil-A
Louisville, KY
05.2019 - 11.2021
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Contributed to reductions in employee turnover by revamping training programs.
Education
High School Diploma -
Gonzalo Méndez II
Venezuela07.2018
Skills
- Operational Efficiency
- Quality Standards
- Team Collaboration
- Relationship Development
- MS Office
- Multitasking
- Schedule Management
- Data Collection and Entry
- Research and Analysis
- Staff Training
- Safety Processes
- Creative and Energetic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
District Administrator
Industrial Kiln & Dryer
04.2022 - Current
Order Picker
Ups Supply Chains Solutions
11.2021 - 04.2022
Employee Trainer
Chick-fil-A
05.2019 - 11.2021
High School Diploma -
Gonzalo Méndez II