Angie Peterson
Chester,VA
Summary
Highly organized Clinical Administrative Coordinator with 24 years of efficiently managing successful medical offices. Dedicated to maintaining excellent patient care through meticulous scheduling and careful charting. Eager to improve health and financial outcomes by tirelessly addressing patient concerns and relentlessly monitoring accounts receivable.
Overview
25
25
years of professional experience
Work History
Assistant to Clinical Administrator
Dermatology Associates Of Virginia
01.1999 - Current
- Maintained high-level knowledge of federal and [State] regulations on patient privacy.
- Managed patient scheduling and rescheduling, directing related billing issues to supervisor.
- Performed patient census operations, collecting data to generate comprehensive profile of practice's performance.
- Assisted patients in adhering to prescribed care models via phone and email communications.
- Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
- Maintained knowledge of standardized medical billing codes.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Developed and updated department goals and achievements throughout fiscal year.
- Coordinated with other healthcare providers concerning treatment plans for patients.
Education
Associate of Science - Medical Assisting
Bryant And Stratton College - Newport News
Newport News, VA1998
High School Diploma -
Thomas Dale High School
Chester, VA06.1993
Skills
- Workflow Processes
- Laboratory Testing
- Online Systems
- Incident Reports
- Manage Records
- Staffing Requirements
- Diagnostic Codes
- Procedural Changes
- Customer Satisfaction
- Office Organization
- Utilization Management
- Clinical Staff Management
Timeline
Assistant to Clinical Administrator
Dermatology Associates Of Virginia
01.1999 - Current
Associate of Science - Medical Assisting
Bryant And Stratton College - Newport News
High School Diploma -
Thomas Dale High School