Angie Rodriguez
North Hollywood,CA
Summary
With the skills acquired from youth group assisting and customer service, able to prioritize tasks and meeting deadlines. Demonstrates strong communication and teamwork skills. Excels in adapting to fast-paced environments and driving technological advancements. Excellent communication skills, willingness to learn and equipped with strong problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Sales Associate/Replenishment Team Member
Michaels Arts and Crafts
11.2016 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels through effective communication.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Trained new staff on sales techniques and store policies, promoting a collaborative team environment.
- Coordinated inventory replenishment to ensure product availability on sales floor.
- Monitored stock levels and identified discrepancies to enhance accuracy.
- Improved store appearance and shopping experience with consistent shelf maintenance, product organization, and display setup.
- Manage online orders daily especially during peak season.
- Phone services that include helping 20 customers or more with their online orders or about product in store.
Church Youth Leader Assistant
Pueblo De Dios
06.2012 - 08.2014
- Facilitated workshops on relevant topics, encouraging open dialogue and participation among youth.
- Organized group activities and outings for youth and led weekly Bible study meetings.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Usually worked with small groups of children that would integrate with pre-teens accounting for a classroom of 15 kids or more.
Education
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA05-2025
Associate of Arts - Social And Behavioral Science
Los Angeles Valley College
Van Nuys, CA06-2021
Associate of Arts-T - Psychology
Los Angeles Valley College
Van Nuys, CA06-2021
High School Diploma -
Ulysses S. Grant
Van Nuys, CA06-2016
Skills
- Multi-tasking strength
- Excellent people skills
- Verbal/written communication
- Client service
- Conflict resolution
- Meeting deadlines
- Adapt to diverse groups
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Avid Reader
- I enjoy helping others and giving back to the community
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Sales Associate/Replenishment Team Member
Michaels Arts and Crafts
11.2016 - Current
Church Youth Leader Assistant
Pueblo De Dios
06.2012 - 08.2014
Bachelor of Arts - Psychology
California State University, Northridge
Associate of Arts - Social And Behavioral Science
Los Angeles Valley College
Associate of Arts-T - Psychology
Los Angeles Valley College
High School Diploma -
Ulysses S. Grant