Angie Romero

• Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.

• Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.

• Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.

• Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.

• Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.

• Establishing open, candid, and trusting professional relationships with your team.

• Supporting and enforcing company policies and procedures fairly and consistently.

• Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.

• Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.

• Motivate others and work together to deliver sales results

• plan and execute tasks efficiently and independently

• Multi-task and balance multiple priorities

• Effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing

• Meet and exceed store and personal sales goals and standards of performance

• Assist in recruiting and hiring of high caliber employees with in-store needs

• Assist in training and developing a successful sales team

• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

• Ensure that all company initiatives are properly implemented and to the standard of the company direction

• Recognize talented staff and develop them for growth within the company

• Supervise and manage all aspects of daily store operations

• Supervise and manage all aspects of Loss Prevention practices

• Effectively communicate all store needs

• Resolve customer issues effectively

• Provide a fun, full service experience to all customers

• Complete bank deposits

• Understand the Journeys culture and demonstrate it to the team

• Create personalized relationships with customers

• Fold / Steam clothes

• Ring transactions and merchandise transfers and order fulfillments

• Assisted with processing store deliveries, visual merchandising, stock takes, markdowns and promotions

• Manage the floor, employees and daily operations

• Improvised and adapted to customer needs

• Assisted customers with their queries using my product knowledge

• Delivered sales through friendly and efficient customer service

• Ensured the store looks presentable

• Opened and closed store by myself

• Complete bank deposits

• Stocked shipment

• Ear piercing

• Prepared and served food

• Assisted customers through the ordering process while maintaining customer service standards

• Operated a POS system

• Communicated and coordinated with team effort

• Worked under fast circumstances

• Cleaned and kept a well organized work space & stocked supplies