Angie Rosario
Carteret,NJ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Amazon
8003 Industrial Hwy, Carteret, NJ 07008
11.2021 - 02.2023
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
Fulfillment Associate
Amazon
546 Gulf Ave, Staten Island, NY 10314
11.2020 - 11.2021
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
Costumer Service
Healing Hands Rehab
03.2022 - 04.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
Costumer Service
Noches De Colombia
09.2020 - 12.2022
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Education
Some College (No Degree) - Medical Assisting
Central Career School
South Plainfield, NJSkills
- Computer Skills
- Organizational Skills
- Customer Service
- First Aid/CPR
- People Skills
- Friendly, Positive Attitude
- Fluent in Spanish
- Excellent Communication
- Product Tagging
- Sora license
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Costumer Service
Healing Hands Rehab
03.2022 - 04.2022
Fulfillment Associate
Amazon
11.2021 - 02.2023
Fulfillment Associate
Amazon
11.2020 - 11.2021
Costumer Service
Noches De Colombia
09.2020 - 12.2022
Some College (No Degree) - Medical Assisting
Central Career School