Angie Santana

● Produce and distribute correspondence memos, letters, faxes, and forms.
● Carry out administrative duties, such as filing, typing, copying, binding, scanning, etc.
● Write letters and emails on behalf of other office staff.
● Book conference calls, rooms, taxis, couriers, hotels, etc.
● Conduct data entry and billing reports.

● Home Delivery sales transactions.
● Maintain a working knowledge of available financing options, titles, and extended service policies.
● Properly going over sale paperwork and explaining.
● Prepare vehicles for delivery to customers.

● Scan various-sized documents with a hi-res scanner and image software.
● Combined files using Adobe Reader, Excel.
● Monitored workflow to ensure that all tasks were completed within established time frames.
● Managed inventory levels of supplies used during scanning process.

● Conducted market research surveys on potential customers.
● Identified new business opportunities through market research activities.
● Conducted market research to identify customer preferences.
● Identified potential issues or areas of improvement based on customer feedback.