Angie Self
Jonesboro,AR
Summary
Dynamic professional with a proven track record at Kids Spot, enhancing team collaboration and fostering a culture of continuous improvement. Expert in office administration and verbal communication, adept at creating positive first impressions and boosting team morale. Skilled in organizational and telephone skills, achieving high levels of efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Lead Teacher
Journey Kids Village
08.2024 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Receptionist
Outpatient Surgery Center
10.2017 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Director
Kids Spot
08.2015 - 09.2017
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
High School Diploma -
Nettleton High School
Jonesboro, AR05-1991
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Data inputting
- Office administration
- File management
- Administrative support
- Mail handling
- Multi-line telephone operation
- Clerical support
- Spreadsheet tracking
- Front desk operations
- Phone etiquette
Timeline
Lead Teacher
Journey Kids Village
08.2024 - Current
Receptionist
Outpatient Surgery Center
10.2017 - 05.2019
Director
Kids Spot
08.2015 - 09.2017
High School Diploma -
Nettleton High School
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