Angie Strawn
Roy,UT
Summary
Proven Client Service Representative at G&G Tax and Accounting Services, adept in bilingual communication and customer support. Excelled in maintaining confidentiality and delivering exceptional service under pressure. Skilled in client relations and computer proficiency, consistently ensuring accurate and efficient client data management.
I worked at G&G Tax and Accounting Services in the past and stopped working to focus on my family and kids. I have finished having kids and am at a point in my life where it is easier to work. I am looking forward to be working in this field again and use my customer support talent to help clients and positively represent the company I work with.
Overview
13
13
years of professional experience
Work History
Client Service Representative/Secretary
G&G Tax and Accounting Services
08.2024 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Client Service Representative/Secretary
G&G Tax and Accounting Services
12.2011 - 04.2016
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Education
High School Diploma - General Studies
Center High School
Antelope, CA05.2011
Skills
- Fully Bilingual in Spanish and English
- Customer Support
- Call center experience
- Customer Focus
- Client Relations
- Client Support
- Computer Skills
- Calm and Professional Under Pressure
- Remote Office Availability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Client Service Representative/Secretary
G&G Tax and Accounting Services
08.2024 - Current
Client Service Representative/Secretary
G&G Tax and Accounting Services
12.2011 - 04.2016
High School Diploma - General Studies
Center High School