Summary
Overview
Work History
Education
Skills
Timeline
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Angie Sullivan

Mineral Point,WI

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

23
23
years of professional experience

Work History

Customer Service Representative

Cummins Emission Solutions
11.2000 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Server

Dodge Point Country Club
05.2020 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Work on occasion during the peak season
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bartender/Server

Rut Rohs
09.2021 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Mineral Point High School
Mineral Point, WI

Skills

  • Ordering Procedures
  • Sales Expertise
  • Guest Seating
  • Dining Customer Service
  • Instructing
  • Stocking and Replenishing
  • Greet Guests
  • Banquet Coordination
  • Transactions and Cash Handling
  • Bus Tables
  • Table Bussing
  • To-Go Order Preparation
  • Social Perceptiveness

Timeline

Bartender/Server

Rut Rohs
09.2021 - 09.2022

Server

Dodge Point Country Club
05.2020 - Current

Customer Service Representative

Cummins Emission Solutions
11.2000 - Current

High School Diploma -

Mineral Point High School
Angie Sullivan