Angie Sullivan
Mineral Point,WI
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Cummins Emission Solutions
2000.11 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Server
Dodge Point Country Club
2020.05 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Work on occasion during the peak season
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Server
Rut Rohs
2021.09 - 2022.09
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Mineral Point High School
Mineral Point, WISkills
- Ordering Procedures
- Sales Expertise
- Guest Seating
- Dining Customer Service
- Instructing
- Stocking and Replenishing
- Greet Guests
- Banquet Coordination
- Transactions and Cash Handling
- Bus Tables
- Table Bussing
- To-Go Order Preparation
- Social Perceptiveness
Timeline
Bartender/Server
Rut Rohs
2021.09 - 2022.09
Server
Dodge Point Country Club
2020.05 - Current
Customer Service Representative
Cummins Emission Solutions
2000.11 - Current
High School Diploma -
Mineral Point High School
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