Lynzey Oulman
Gresham,Oregon
Summary
-Polite, attentive, hard working and a dependable employee offering over 10 years of retail experience with excellent customer service and organizational skills. Seeking a long-term position in a friendly environment that will allow me to utilize my skills.
-Below is a recent depiction of my work history, more available upon request.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
ABM Building Value
Portland, OR
01.2024 - Current
- Answering customer inquiries and providing accurate information regarding flight services, departures, arrivals and locations of various transportation.
- Conducting a smooth transition of crowd control to passengers and where they need to board during flight departures and K-9 runs.
- Collaborate with other departments such as TSA or Police when needed.
- Planned crowd control strategies during events, high passenger volume times of the year or daily high-traffic times.
Clerk
Troutdale Gresham Liquor Store
Gresham, OR
10.2022 - 01.2024
- Appropriately lifting heavy boxes and working products onto shelving, restocking and following stock lists.
- Cash handling and operating a register while greeting customers and providing answers to any questions they may have about our products
- Checking ID's and Verifying that customers are of legal age to purchase alcohol or tobacco products
- Trained new team members in cash register operation, stock procedures, and customer services.
Fresh Cut Lead/ Starbucks Manager
Safeway
Gresham, OR
11.2017 - 10.2023
- Ordering products and ingredients to make and package products for the fresh cut department
- Stocked and faced products with attention to product quality and expiration dates. Rotated produce items to ensure freshness.
- Trained new employees on proper food safety handling practices for fresh produce.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Loaded, unloaded and moved heavy products using material loading equipment such as pallet jacks and U-boats.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Oversaw food and beverage preparation to minimize waste and verify consistent presentation.
- Prepared specialty drinks such as lattes, frappuccinos, Refreshers and all customizable drinks according to customers' specifications.
- Ordered and received supplies to restock beverage items. Monitoring expenses and performing detailed inventory tasks each month.
- Writing schedules 3 weeks out, preparing and working with employees on time off and any schedule changes.
Education
High School Diploma -
Reynolds Learning Academy
Fairview, OR06-2014
Skills
- Time Management
- Inventory Counts
- Box Cutter and Pallet Jack Safety
- Cash Management
- Temperature Logging
- Food Preparation
- Quality Control
- Retail Merchandising
- Customer Service
- Positive Attitude
- Training and Mentoring
- Beverage Preparation
- POS Systems
- Ordering Procedures
- Speedy and Efficient
Timeline
Customer Service Representative
ABM Building Value
01.2024 - Current
Clerk
Troutdale Gresham Liquor Store
10.2022 - 01.2024
Fresh Cut Lead/ Starbucks Manager
Safeway
11.2017 - 10.2023
High School Diploma -
Reynolds Learning Academy
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