Angie Urwin
Pie Pizzaria
West Valley City,UT
25
years of professional experience
Highly enthusiastic customer service professional with [22] years client interface experience. Results-driven with proven ability to establish rapport with clients. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Work History
Cashier/Driver
5 Years 6 Months- Engaged with customers to provide assistance and support.
- Greeted customers upon entrance, processed cash and credit transactions efficiently.
- Assisted customers over the phone with inquiries regarding pickup and delivery orders.
- Taking deliveries to customers' homes/business.
- Delivered orders to customers' homes and businesses in a timely manner.
- 10627 s. redwood rd. south Jordan
personal assistant
1 Year 4 Months- Supported team activities in Salt Lake City, UT.
- Managed discussion boards, processed construction drawings, and utilized Book Builder for engineers.
- Supported managers and engineers through administrative tasks and scheduling.
Head Cocktail
4 Years 9 Months- Led team of 13 in delivering exceptional service
- Assisted customers with orders at the restaurant as they came in, food runner and cash handler
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Supervisor
10 Years- Led team of 5 employees to ensure efficient service
- Processed guest orders and managed cash register operations
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff, enhancing team performance and productivity.
- Implemented process improvements, resulting in streamlined workflows and increased efficiency.
Education
- Business
Skills
Customer Interface
Customer greeting
Multi-tasking
Dual register operation
Sales
Inventory control familiarity
Order processing
Team training
Multitasked
Microsoft Office
Computer proficient
Strong organizational skills
Results-oriented
Client-focused
Quick learner
Sharp problem solver
Courteous demeanor
Energetic work attitude
Adaptive team player
Active listening skills
Point of sale management
Database management
Additional Information
Authorized to work in the US for any employer
Timeline
Cashier/Driver
Pie Pizzaria
07.2014 - 01.2020Read More
personal assistant
Document Control
02.2012 - 06.2013Read More
Head Cocktail
Barbary Coast
01.2006 - 10.2010Read More
Supervisor
Arctic Circle
05.1995 - 05.2005Read More
Mountain West
from Business
Read More