Angie Valencia
Van Nuys/Palmdale,,CA
Summary
Experienced with overseeing medical front office operations, ensuring efficient patient flow, and managing administrative tasks. Utilizes strong organizational and communication skills to enhance office productivity and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Medical Front Office Supervisor/Medical Assistant
Universal Pain Management
Palmdale, CA
10.2021 - Current
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Office Manager/Medical Assistant
First Valley Medical Group
Lancaster, CA
01.2020 - 10.2021
- Oversaw accounting, budgeting, and financial reporting.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Documented vital signs and health history for patients in clinic environments.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Nationally Registered Certified Medical Assistant -
National Association For Health Professionals
CPR/BLS -
Antelope Valley College
Lancaster, CAHigh School Diploma -
Palmdale High School
Palmdale, CA06.2017
Skills
- Bilingual- English/Spanish
- Medical Office Experience
- Software Proficiency
- ICD-10/CPT Coding
- Mulitasking
- Staff Management
References
Yenny Suria, Former Supervisor
(661)400-5045- ysuria83@gmail.com
Rosie Vargas, Former Supervisor
(661)271-9027- rvargas@upmgt.com
Timeline
Medical Front Office Supervisor/Medical Assistant
Universal Pain Management
10.2021 - Current
Office Manager/Medical Assistant
First Valley Medical Group
01.2020 - 10.2021
Nationally Registered Certified Medical Assistant -
National Association For Health Professionals
CPR/BLS -
Antelope Valley College
High School Diploma -
Palmdale High School