Dedicated Lead Certified Medical Assistant with a proven track record at Optum, enhancing patient care through meticulous record-keeping and efficient management of clinical operations. Skilled in phlebotomy and bilingual communication, I excel in fast-paced environments, significantly reducing wait times by prioritizing patient flow. Expert in HIPAA compliance, demonstrating unwavering professionalism and ethics in all patient interactions. Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.