Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Amazon Sortation Center
Humble, Texas
08.2025 - Current
Processed and accurately sorted high volumes of packages while meeting productivity and quality standards, following safety procedures and working effectively with team members in a fast-paced environment.
Sorted and organized packages by destination, size, weight, and routing requirements to ensure timely delivery.
Moved carts for shipment into trucks safely and efficiently, contributing to smooth loading operations.
Identified and resolved package sorting or scanning issues.
Trained new tasks by mastering roles such as container builder, TDR, water spider, Eagle eye, merging and staging.
Followed workplace safety protocols while utilizing equipment like pallet jacks, removing load straps and conveyor belts.
Cashier
HEB Store
Houston, Texas
11.2024 - 06.2025
Accurately scanned and processed groceries and merchandise efficiently.
Resolved payment issues, including declined cards and incorrect transactions, ensuring smooth checkout process and customer satisfaction.
Assisted with returns, price checks, coupon or promotion issues at checkout.
Greeted customers promptly, fostering a welcoming atmosphere and enhancing overall service experience.
Assisted customers in finding specific products throughout the store. or directed them to the appropriate department.
Provided carry-out service to customers upon completing their purchases. at completion of transaction.
Maintained composure and focus during peak holiday periods, effectively managing increased workload while providing excellent customer service.
Communicated difficult situations to supervisors and worked towards a quick solution.
Warehouse Associate
Amazon Fulfillment Center
Missouri City, Texas
10.2021 - 03.2022
Ensured accurate scanning of all packages before placement into shipping carts.
Scanned shipment codes from packages received via conveyor belts to ensure accurate inventory tracking.
Maintained packing supplies through water spider duties and safe operation of pallet jacks, supporting efficient workflow.
Examined packages for damage and notified supervisors or manager about replacement needs.
Conducted operations in compliance with safety and environmental regulations.
Assisted coworkers with special projects to acquire new skills and responsibilities.
Cashier
Manuel's Auto Parts
Pasadena, Texas
07.2019 - 01.2020
Handled cash, credit, and check payments accurately during transactions.
Assisted customers in locating auto parts and accessories quickly on the sales floor.
Answered customer inquiries and provided information on store procedures and policies.
Resolved customer complaints professionally, adhering to company policy guidelines.
Organized work area, ensuring cash drawer was neat and counted accurately at shift start.
Built and maintained productive relationships with employees to provide teamwork.
Waitress Supervisor
La Playita Bar & Grill
Pasadena, Texas
12.2017 - 05.2019
Trained new employees on menu knowledge and customer service standards.
Coordinated staff schedules to enhance coverage and optimize workflow efficiency.
Resolved customer complaints to maintain high satisfaction levels.
Served breakfast, lunch, and dinner to 50-100 customers per shift, ensuring satisfaction.
Memorized over 30 menu items and rotating specials for tailored recommendations.
Monitored dining area cleanliness to uphold a welcoming atmosphere.
Conducted inventory checks on supplies and communicated needs to management.
Managed cash register operations during shifts, ensuring accuracy in transactions.