Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Angie Vives

Laguna Hills

Summary

Dynamic professional with a proven track record at Malinalli Taxes and Insurance, excelling in relationship building and problem-solving. Recognized for enhancing office efficiency and safeguarding sensitive information. Committed to fostering a positive work environment and delivering exceptional service.

Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant

Malinalli Taxes and Insurance
07.2024 - 08.2025
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.

Food Service Worker

Chipotle
03.2023 - 05.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Babysitter

Family and Friends
01.2020 - 02.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

Associate of Arts - Psychology

Saddleback College
28000 Marguerite Pkwy, Mission Viejo, CA 92692
06-2029

High School Diploma -

Laguna Hills High School
25401 Paseo De Valencia, Laguna Hills, CA 92653
06-2025

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Relationship building

Certification

  • Certified ADR (American Driving Records, Inc.), Samba Safety - 05/10/2025
  • Certified California Food Handler, Premier Food Safety - 03/12/2024-03/12/2027

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Baking
  • I like looking at the stars and learning about constellations
  • Watching Movies and TV Shows
  • Music
  • Cooking
  • Photography

Timeline

Assistant

Malinalli Taxes and Insurance
07.2024 - 08.2025

Food Service Worker

Chipotle
03.2023 - 05.2024

Babysitter

Family and Friends
01.2020 - 02.2023

Associate of Arts - Psychology

Saddleback College

High School Diploma -

Laguna Hills High School
Angie Vives