Summary
Overview
Work History
Education
Skills
Timeline
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Angie Washington

Angie Washington

Antelope,CA

Summary

Experienced Patient Registration Specialist at Mercy General Hospital, recognized for excellence in HIPAA compliance and operational organization. Increased patient satisfaction by implementing effective insurance verification processes and delivering superior customer service during peak times. Adept at scheduling and cultivating robust relationships with healthcare professionals.

Overview

25
25
years of professional experience

Work History

Patient Registration Specialist

Mercy General Hospital
06.2017 - Current
  • Streamlined high-volume patient traffic management during peak hours to optimize workflow efficiency.
  • Delivered exceptional customer service by addressing patient concerns and inquiries promptly.
  • Coordinated pre-authorization requirements to strengthen relationships with healthcare providers.
  • Improved patient satisfaction through efficient registration and verification of insurance information.

Medical Assistant

Mercy Medical Group
06.2000 - 06.2017
  • Streamlined high-volume patient traffic management during peak hours to optimize workflow efficiency.
  • Delivered exceptional customer service by addressing patient concerns and inquiries promptly.
  • Coordinated pre-authorization requirements to strengthen relationships with healthcare providers.
  • Improved patient satisfaction through efficient registration and verification of insurance information.

Education

No Degree -

Hi-Tech Institute
Sacramento, CA

High School Diploma -

Luther Burbank Sr. High School
Sacramento, CA

Skills

  • Compliance with HIPAA
  • Efficient organization
  • Scheduling patients
  • Verification of insurance

Timeline

Patient Registration Specialist

Mercy General Hospital
06.2017 - Current

Medical Assistant

Mercy Medical Group
06.2000 - 06.2017

No Degree -

Hi-Tech Institute

High School Diploma -

Luther Burbank Sr. High School