Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Angie WuFeng

New York,NY

Summary

Dedicated front desk professional with expertise in customer service and cash handling. Skilled in resolving complaints effectively and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Front Desk/Cashier

Chop Stix Food Hall
Brooklyn, New York
05.2025 - 08.2025
  • Handled daily closing and recorded vendor invoices.
  • Coordinated with kitchen staff to ensure timely preparation of orders.
  • Resolved customer complaints and concerns with professionalism and empathy.
  • Communicated with third-party delivery platforms to resolve order issues, and ensure customer satisfaction.

Barista Trainer

Fujiissa
Manhattan, New York
12.2024 - 06.2025
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Barista/Cashier

Carvel Ice Cream Store
Brooklyn, New York
07.2023 - 02.2025
  • Prepared and presented ice cream orders according to customer specifications.

  • Collaborated with team members to ensure smooth service during peak hours.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.

Barista/Cashier

Initial Tea
Brooklyn, New York
07.2022 - 07.2023
  • Provided excellent customer service during busy peak hours.
  • Operated cash register and processed customer transactions efficiently.
  • Prepared a variety of specialty teas and beverages for customers.

Education

BBA - Accounting

Baruch College
New York, NY
05-2028

High School Diploma -

Edward R. Murrow High School
1600 Avenue L, Brooklyn, NY 11230
06-2024

Skills

  • Customer service
  • Team collaboration
  • Cash handling expertise
  • Effective communication
  • Cleanliness and hygiene
  • Professional appearance

Accomplishments

  • The Seal of Biliteracy- English and Chinese
  • Math Excellence award at High School

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Restaurant Front Desk/Cashier

Chop Stix Food Hall
05.2025 - 08.2025

Barista Trainer

Fujiissa
12.2024 - 06.2025

Barista/Cashier

Carvel Ice Cream Store
07.2023 - 02.2025

Barista/Cashier

Initial Tea
07.2022 - 07.2023

BBA - Accounting

Baruch College

High School Diploma -

Edward R. Murrow High School

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