Front Desk Assistant/Restaurant Cashier
shah's halal
Yonkers, NY
11.2023 - 05.2024
- Greeted customers upon arrival and provided appropriate information regarding restaurant manu.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Trained new employees on proper front desk operations and customer service techniques.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Ensured that all security procedures were followed according to company policy.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Welcomed large volume of guests and improved overall customer service.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
