Angie Zapata
Tolleson,AZ
Summary
Exceptional ability to communicate with customers, address there concerns, and resolve issues to ensure customer satisfaction. Eager to build strong relationships in a teamwork environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Beauty Care Choices
02.2022 - 03.2024
Developed strong relationships with customers in need of personalized assistance. Verified over 70 potential fraudulent orders to safeguard against authorized transactions per day.
Picker Operator
Amazon
08.2021 - 10.2021
Demonstrated scanning damaged items to be sent through a correct disposal system in a timely manner ensuring that the demagnetized item do not reach customers. Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ05.2021
Skills
- Product Knowledge
- Organization skills
- Creativity
- Bilingual Communication
- Warehousing functions
- Product and service solutions
- Professional telephone demeanor
Certification
Barbicide Certification
Timeline
Customer Service Representative
Beauty Care Choices
02.2022 - 03.2024
Picker Operator
Amazon
08.2021 - 10.2021
High School Diploma -
Copper Canyon High School