Angieliz Gerena
Jacksonville,TX
Summary
Bilingual in Spanish and English, I excel in customer service and problem-solving, demonstrated through achievements at Zenmein and Plato's Closet. Known for a friendly attitude and teamwork, I effectively adapt to new challenges, ensuring high professionalism and accuracy in fast-paced environments. My ability to learn quickly and work flexibly has consistently enhanced team performance.
Overview
2
2
years of professional experience
Work History
Zenmein
Customer Sevice Representatif
11.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Platos Closet
Team Member
10.2021 - 11.2022
- Completed daily work activity reports to track actual working hours and measures installed.
- Delivered exceptional customer service by completing projects on time.
- Maintained a high level of professionalism when interacting with clients, addressing concerns, and answering questions.
- Assisted with inventory process of counting and receiving.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Medical Assistant
Concorde Career College
Jacksonville03-2025
High School Diploma -
Duval Virtual Instruction Academy
Jacksonville, FL05-2024
Skills
- fully bilingual in spanish and english
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Zenmein
Customer Sevice Representatif
11.2022 - 12.2023
Platos Closet
Team Member
10.2021 - 11.2022
Medical Assistant
Concorde Career College
High School Diploma -
Duval Virtual Instruction Academy
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