Summary
Overview
Work History
Education
Skills
Timeline
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Angilena Fuqua

Brighton,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Regional Account Supervisor

Offen Petroleum
12.2019 - 08.2024
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
  • Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
  • Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
  • Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
  • Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
  • Communicated by phone, email and traveled for face to face contact for multiple accounts.
  • Collaborated with technical and project management teams to ensure timely delivery of products and services, resulting in higher client satisfaction rates.
  • Utilized customer relationship management systems to document client interactions.
  • Achieved regional sales targets by developing strategic plans and executing effective account management practices.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded.
  • Coaching a team to mange accounts.
  • Billing software -Netsuite and Bookworks.

Veterinary Assistant

Horizon Veterinary Clinic
08.2018 - 08.2020
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Bookkeeping

Valley Bank and Trust
07.2015 - 08.2018
  • Collaborated with colleagues to develop best practices for year-end bookkeeping tasks, enhancing team performance.
  • Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
  • Maintained accurate financial records through diligent bookkeeping practices, contributing to overall fiscal responsibility within the department.
  • Maintained high levels of accuracy in all aspects of bookkeeping, reducing risk and improving overall financial health.
  • Managed deposits of business clients.
  • Worked backend customer relations and complaints.

Education

Eagle Ridge High School
Brighton, CO
05.2009

Skills

  • Territory Management
  • Revenue Growth
  • Performance Tracking
  • CRM proficiency
  • Customer relationship development
  • Client Engagement
  • Data-driven
  • Account Servicing
  • Processing payments
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Regional Account Supervisor

Offen Petroleum
12.2019 - 08.2024

Veterinary Assistant

Horizon Veterinary Clinic
08.2018 - 08.2020

Bookkeeping

Valley Bank and Trust
07.2015 - 08.2018

Eagle Ridge High School

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Angilena Fuqua