Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angélica Leyva

Cancun Quintana Roo,Mexico

Summary

I am seeking a position in travel and hospitality to provide exceptional service and quality in the aviation industry.

Overview

4
4
years of professional experience

Work History

Receptionist/Hostess

Grupo Rosa Negra
11.2021 - 02.2023

- Created a personalized service for customers while following company protocol

- Distribution and arrangement of reservations on EXCEL

- Resolved customer related issues

Entertainment Staff Member

Ocean Riviera Paradise Hotel
03.2019 - 01.2020

- Provided entertainment to guests for a pleasant guest experience

- Socialized with the guests to create a fun and friendly atmosphere

- Assisted in organizing theme nights and daily and nightly activities

- Helped resolve any guest compliments

Education

High School Diploma -

•Barstow
Texcoco

Escuela De Aviacion
Mexico
08.2023

Skills

  • Verbal and Written Communication
  • Teamwork
  • Problem solving
  • Leadership
  • Interpersonal skills
  • Customer Service
  • Administrative Support
  • Office Administration

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Receptionist/Hostess

Grupo Rosa Negra
11.2021 - 02.2023

Entertainment Staff Member

Ocean Riviera Paradise Hotel
03.2019 - 01.2020

High School Diploma -

•Barstow

Escuela De Aviacion

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Angélica Leyva