Glenys Crystal Garcia
Las Vegas
Summary
Dynamic professional with extensive experience in customer service and medical records management at The Spine and Brain Institute. Bilingual in English and Spanish, I excel in fast-paced environments, effectively coordinating schedules and enhancing guest experiences. Proven ability to train staff and ensure seamless operations while maintaining a positive atmosphere.
Overview
5
5
years of professional experience
Work History
Receptionist/Hostess
Flight Club
Las Vegas
02.2025 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted guests warmly and ensured a positive first impression.
- Coordinated waitlists and communicated wait times to guests clearly.
- Trained new hosts on procedures and customer service standards effectively.
Medical records/ back receptionist
The spine and brain institute
10.2023 - 07.2024
- I was in charge of incoming and outgoing medical records request from other clinics.
- I was also a back up receptionist for the front desk of the office.
- That included directing incoming calls, checking in, and receiving messages for the office providers.
Cashier and stylist
Levi's clothing store
08.2020 - 05.2024
- I was a seasonal worker for Levi's, I was mainly a cashier and floor stylist.
- That included, styling consumers from size, styles, putting outfits together, and restocking the sales floor.
Cashier/ food runner
Cowabunga bay
02.2021 - 07.2021
- My responsibilities included, being main cashier, and runner for the kiosk, cabana server/food runner, and substitute float.
Education
High School Diploma -
Liberty High School
Las Vegas, NV05.2024
Skills
- Fluent in Spanish
- Medical records management
- Customer service
- Scheduling
- Telephone skills
- Fluent in English
- Experience with phone calls
- Experience with scheduling
- Experience in fast paced environments
References
- Mary, Park Manager, Cowabunga Bay, 725-267-2262
- Marie, Office Manager, The Spine and Brain Institute, 702-867-0940
- Levi's, +1 (702) 361-4622
Timeline
Receptionist/Hostess
Flight Club
02.2025 - Current
Medical records/ back receptionist
The spine and brain institute
10.2023 - 07.2024
Cashier/ food runner
Cowabunga bay
02.2021 - 07.2021
Cashier and stylist
Levi's clothing store
08.2020 - 05.2024
High School Diploma -
Liberty High School
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