Anguau Makol
West Valley City,UT
Summary
Trustworthy and dedicated with years of childcare and customer service. Dedicated at correctly taking order information, and taking care of children.. Cheerful when assisting children and customers with requests and meeting special needs.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Lit’l Scholars Learning Center
03.2021 - 04.2023
- Teaching basic skills like colors, shape, numbers, and letter recognition
- Developing schedules and routines ensuring physical activity, rest and playtime
- Managing daily routines
- Observing and assessing each child in my care
- Documenting each child’s health, growth, behavior, and development
- Providing leadership
- Creating a supportive, nurturing, learning environment and maintaining it
home caretaker
Right at home
08.2020 - 02.2021
Home caretaker
Future Through Choices (FTC)
08.2019 - 06.2020
- Assist with personal hygiene, dietry, and help getting around.
- Medicine & Medical Plan Management
- Light housework
- Keep communication with family members
- Companionship
- Fed them, bathed them, took them on their daily errands
- Assisted with important things: having a set schedule, being productive.
Customer service (summer program job)
Discover
06.2018 - 09.2018
- Process payments
- Provide guidance on repayment plans
- Resolve account issues
- Handling inbound & outbound calls and emails to resolve account issues
- Updating personal information
- Keeping accurate detailed record for all borrowers
- Helped customers with any type of problems they had with their discover account & student loans
- Led team meetings
cashier
Office Max
09.2017 - 02.2018
- Help customers check out
- Processing customer transactions
- Managing payments
- Scanning items accurately
- Providing excellent customer service
- Help customers find items throughout the store
Education
High school -
Olympus high school
01.2019
Associate of Arts - Psychology
Salt Lake Community College
Salt Lake City, UT05-2025
Skills
- Problem solving
- Focused
- Motivated
- Teamwork
- Adaptability
- Active listening
- Time management
- Interpersonal skills
- Empathetic
- Caring
- Patient
- Creative
- Flexible
- Customer service
- Customer assistance
- Patience and empathy
Timeline
Lit’l Scholars Learning Center
03.2021 - 04.2023
home caretaker
Right at home
08.2020 - 02.2021
Home caretaker
Future Through Choices (FTC)
08.2019 - 06.2020
Customer service (summer program job)
Discover
06.2018 - 09.2018
cashier
Office Max
09.2017 - 02.2018
High school -
Olympus high school
Associate of Arts - Psychology
Salt Lake Community College
Section name
2023-2024 (move to Germany for school)