JESSICA ANGULO
Elgin,IL
Summary
Detail-oriented data entry and behavioral health professional with over six years of combined experience in financial data management and applied behavioral analysis (ABA) therapy. Skilled in accuracy, confidentiality, and client support, with a proven ability to adapt quickly in dynamic environments. Seeking opportunities that value efficiency, collaboration, and strong interpersonal communication.
Overview
8
8
years of professional experience
Work History
Data Entry Specialist
JPMorgan Chase
02.2023 - Current
- Accurately enter and manage high-volume financial and client data, ensuring compliance with company standards.
- Maintain confidentiality while handling sensitive information with precision.
- Collaborate with team members to streamline workflows while reducing processing time.
- Demonstrate adaptability by managing multiple systems and meeting strict deadlines.
Barista Trainer
Starbucks
03.2023 - 02.2025
- Guided and trained new baristas in store procedures and safety, ensuring operational excellence.
- Collaborated with the team to manage high-volume periods, enhancing store efficiency.
- Cultivated customer relationships by understanding needs and delivering exceptional service.
- Supported partners during peak hours, demonstrating adaptability and teamwork.
RBT/PSR
Westside Children’s Therapy
01.2023 - 01.2024
- Implemented behavior plans and tracked progress with precise data.
- Enhanced social skills development through role-play and direct teaching.
- Maintained confidentiality while organizing therapy materials effectively.
RBT/Program Coordinator
Westside Children’s Therapy
01.2021 - 01.2022
- Coordinated therapeutic programs and ensured individualized care.
- Collaborated with therapists to optimize treatment plans and progress tracking.
RBT
Autism Home Support
01.2018 - 01.2020
- Monitored client progress with data systems, ensuring compliance.
- Applied therapy techniques like shaping and chaining to achieve improvements.
- Trained parents and caregivers, enhancing therapy effectiveness at home.
Education
B.A. - Psychology
National Louis University
12-2026
Associate in Arts - undefined
Elgin Community College
01-2023
High School Diploma - undefined
Dundee-Crown High School
01-2014
Skills
- Data Entry & Analysis
- Strong Communication & Leadership
- Teamwork & Adaptability
- Confidentiality & Compliance
- Scheduling & Coordination
- Microsoft Office Suite, Excel, Google Workspace
- CPR, CPI, RBT Certified
- Spanish (Highly Proficient)
Timeline
Barista Trainer
Starbucks
03.2023 - 02.2025
Data Entry Specialist
JPMorgan Chase
02.2023 - Current
RBT/PSR
Westside Children’s Therapy
01.2023 - 01.2024
RBT/Program Coordinator
Westside Children’s Therapy
01.2021 - 01.2022
RBT
Autism Home Support
01.2018 - 01.2020
Associate in Arts - undefined
Elgin Community College
High School Diploma - undefined
Dundee-Crown High School
B.A. - Psychology
National Louis University