Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angwai Jok

Lincoln,NE

Summary

Versatile and experienced team leader with a track record of managing operations, resolving conflicts, and driving performance across various roles. Adaptable, strong communication, and the ability to learn quickly in new environments. Brings flexible and transferable skills to any industry.

Overview

6
6
years of professional experience

Work History

Shift Manager

Honest Abe’s
07.2024 - Current
  • Provide excellent customer service by handling transactions efficiently and addressing customer inquiries.
  • Answer calls and handle customer complaints.
  • Make sure the store is fully operational.
  • Count the drawer and drop off deposits.
  • Assist with taking shifts and training.
  • Enforce rules and maintain positive work environments.
  • Prepare and garnish food orders to maintain quality presentation and accuracy.
  • Maintain a clean and organized workstation, adhering to health and safety standards.
  • Collaborate with team members to ensure smooth kitchen and front-end operations during peak hours.
  • Assist in restocking inventory and monitoring ingredient levels to support kitchen efficiency.

Youth Leader

YMCA ELP
02.2024 - 06.2024
  • Supervised program participants (ages 4-18), ensuring safety and guidance at all times.
  • Assisted in planning and implementing engaging, age-appropriate activities.
  • Collaborated with school staff and program partners to provide high-quality academic support.
  • Provided positive behavior guidance to support students’ developmental and emotional needs.

Safety Ambassador

San Diego Downtown Partnership (Inter-Con Security)
06.2023 - 09.2023
  • Conducted patrols in assigned areas to promote public safety and cleanliness.
  • Assisted transient individuals and reported vandalism, littering, and encampments to city officials.
  • Used radio communication and security codes to coordinate with officers.
  • Maintained detailed logs, reports, and timestamps of patrols and incidents.
  • Provided outreach services to the transient population and assisted with maintenance tickets.
  • Rendered CPR and First Aid when necessary.

Intern – Purchasing and Contracting Department

City of San Diego
12.2019 - 02.2020
  • Completed a 150-hour internship assisting city lawyers with contracts and hearings.
  • Organized and created legal files.
  • Attended hearings and assisted with various office tasks.

Education

Associate of Arts -

Southeast Community College
05.2026

High School Diploma - undefined

La Jolla Country Day School
01.2019

Skills

  • Fluent in Dinka and Arabic
  • Excellent communication and interpersonal skills
  • Proficient in ADP Workforce, Google Suite, Microsoft Word, Office, and Excel
  • Certified in Red Cross CPR and First Aid
  • Employee training
  • Workplace safety
  • Schedule management

Timeline

Shift Manager

Honest Abe’s
07.2024 - Current

Youth Leader

YMCA ELP
02.2024 - 06.2024

Safety Ambassador

San Diego Downtown Partnership (Inter-Con Security)
06.2023 - 09.2023

Intern – Purchasing and Contracting Department

City of San Diego
12.2019 - 02.2020

High School Diploma - undefined

La Jolla Country Day School

Associate of Arts -

Southeast Community College
Angwai Jok