Anh Dao
San Antonio,TX
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
01.2022 - Current
- Acted as a liaison between management and associates, ensuring seamless communication and issue resolution.
- Resolved customer complaints in a timely and effective manner, maintaining high customer satisfaction.
- Delegated tasks effectively to optimize productivity and ensure operational efficiency during shifts.
- Managed inventory control processes to minimize shrinkage and ensure accurate stock levels.
- Assisted in training new team members on compliance standards, including proper handling of pesticides and fertilizers, which helped reduce safety incidents by ensuring consistent adherence to regulatory guidelines.
- Demonstrated strong attention to detail and a proactive approach in managing compliance-related tasks, skills that are directly transferable to roles in regulatory or operational management.
Education
Associate of Applied Science - Cyber Defense
Northeast Lakeview College
1201 Kitty Hawk Rd, Live Oak, TX 7814805-2025
Skills
- Extensive background of computer knowledge
- Installing and configuring Windows-based workstations
- Diagnosing and fixing common computer issues (hardware failures, connectivity issues, etc)
- Installing, updating, and troubleshooting Windows operating systems
- Providing basic IT support and troubleshooting
- Ability to learn and adapt quickly in dynamic IT environments
- Strong problem-solving and troubleshooting skills
- Excellent communication and teamwork skills
Timeline
Associate
Walmart
01.2022 - Current
Associate of Applied Science - Cyber Defense
Northeast Lakeview College