Anh Duong

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Monitored game for potential security risk to protect operation and players.
• Maintained a professional and welcoming atmosphere for players with excellent communication skills.
• Learned and followed company procedures to maintain consistency and standards.
• Enforced game rules to maintain fair paly and avoid disputes.
• Inspected table games and equipment to confirm proper function.
• Ensured game integrity through strict adherence to gaming policies and procedures.
• Promoted teamwork among coworkers on the casino floor, fostering a cohesive work environment that optimized both guest experience and dealer performance.
• Continuously updated knowledge of industry trends and emerging games to better serve clientele with diverse interests.
• Kept gaming areas clean and organized to maintain safe and secure environment.
• Handled and shuffled cards and playing pieces to maintain game integrity.

SAME AS ABOVE