Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATIE CARSTENS

Lake Charles,LA

Summary

Detail-oriented and safety-driven professional with extensive experience in regulated environments requiring precision, situational awareness, and accountability. Proven success in managing high-stakes operational roles while maintaining strict compliance with procedures and performance standards. Currently completing an Associate of Applied Science degree in Process Technology to align hands-on skills with industry requirements. Ready to bring mechanical aptitude, strong teamwork, and problem-solving skills to a process operations role in industrial, refining, or chemical plant settings.

Overview

8
8
years of professional experience

Work History

Table Games Dual Rate Dealer

Golden Nugget Casino Hotel
09.2022 - Current
  • Operates with strict compliance in a regulated, high-stakes environment requiring accuracy and vigilance.
  • Perform large-volume monetary transactions with strict accountability and zero error tolerance.
  • Maintain procedural compliance and situational awareness to ensure security and fairness.
  • Promotes a professional environment while de-escalating conflict and ensuring guest satisfaction.

Food and Beverage Director

Caesars Entertainment
03.2021 - 09.2022
  • Directed daily operations across multiple venues, managed staffing, compliance, and service delivery.
  • Implemented labor and inventory controls to optimize efficiency and reduce costs.
  • Led a union workforce with emphasis on policy adherence, safety, and productivity.
  • Applied data-driven methods to analyze performance and adjust procedures to align with company goals.

Beverage Manager

Caesars Entertainment
10.2017 - 09.2021
  • Directed departmental operations, oversaw staffing, scheduling, and compliance while maintaining efficiency.
  • Implemented process improvements that reduced costs and increased reliability by eliminating inefficiencies.
  • Reduced beverage cost from 38% to 17% by optimizing pricing strategies and vendor contracts.
  • Managed vendor relationships, equipment, and storage systems to ensure regulatory compliance.
  • Partnered with cross-functional teams to streamline scheduling, supply chain, and maintenance coordination

Education

Associate of Science -

McNeese State University
Lake Charles, LA

Associate of Applied Science - Process Technology, Industrial Program

SOWELA Technical Community College
Lake Charles, LA
12.2025

Skills

  • Mechanical aptitude with proven ability to troubleshoot and maintain equipment
  • Strong communication, conflict resolution, and problem-solving abilities
  • Proactive in hazard recognition and incident prevention, ensuring a safe work environment
  • Proven ability to execute standard operating procedures with consistency and accuracy
  • Experienced in high-stakes decision making in regulated environments
  • Exceptional time management and organizational skills
  • Comfortable with process logs, reporting, and computer systems (MS Office)

Timeline

Table Games Dual Rate Dealer

Golden Nugget Casino Hotel
09.2022 - Current

Food and Beverage Director

Caesars Entertainment
03.2021 - 09.2022

Beverage Manager

Caesars Entertainment
10.2017 - 09.2021

Associate of Science -

McNeese State University

Associate of Applied Science - Process Technology, Industrial Program

SOWELA Technical Community College

Similar Profiles

CREATE PROFILE
KATIE CARSTENS