Zan Meacham
TX
Summary
Dynamic professional with a proven track record at Choctaw Casino & Resort, excelling in customer service and financial analysis. Recognized for enhancing guest experiences and leading quality assurance initiatives. Skilled in negotiation and product demonstration, I thrive in collaborative environments, delivering tailored solutions that drive satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Table Games Dual Rate Dealer
Choctaw Casino & Resort
04.2025 - Current
- Monitored game progress, ensuring adherence to rules and fairness in game play.
- Educated new dealers on proper money handling and casino protocols.
- Assisted players with game strategies to improve overall enjoyment.
- Inspected cards, dice, and equipment to guarantee compliance before use.
- Dealt assigned games following established policies and state gaming regulations.
Sales Consultant
Dynamic
04.2024 - 04.2025
- Engaged clients to identify needs and deliver customized solutions.
- Analyzed customer preferences to recommend suitable products.
- Monitored customer interactions to ascertain requirements and suggest optimal services.
- Participated in training sessions on new products, services, and industry trends.
Closer/ Setter
SoHome Solar
01.2023 - 01.2024
- Reviewed and contacted potential clients through our teams lead generated list.
- I evaluated customer needs for our products and potential economic impact they would face to determine if our products were a good fit for their homes.
- Stayed in touch with clients through the entire process to maintain transparency and confidence in our products and services.
Assistant Quality Analyst Lead
Etech Global
01.2021 - 01.2023
- Achieved promotion to Assistant Quality Analyst Lead within three months for top performance in division.
- Led quality assurance initiatives, ensuring product reliability and customer satisfaction.
- Developed and implemented comprehensive testing protocols for software and applications.
- Executed corrective action plans based on audit findings and customer feedback.
Table Games Dealer
Choctaw Casino
01.2018 - 04.2024
- Delivered exceptional customer service while managing financial transactions with precision.
- Resolved client issues quickly through effective de-escalation techniques.
- Created a welcoming atmosphere, enhancing guest experiences.
- Assessed customer needs and potential economic impacts to ensure product suitability.
Education
High School Diploma -
Whitesboro High School
Whitesboro, TXSkills
- Customer service and client relations
- Team collaboration
- Product demonstration
- Negotiation skills
- Sales presentation
- Financial analysis
Timeline
Table Games Dual Rate Dealer
Choctaw Casino & Resort
04.2025 - Current
Sales Consultant
Dynamic
04.2024 - 04.2025
Closer/ Setter
SoHome Solar
01.2023 - 01.2024
Assistant Quality Analyst Lead
Etech Global
01.2021 - 01.2023
Table Games Dealer
Choctaw Casino
01.2018 - 04.2024
High School Diploma -
Whitesboro High School