Young Cho
Renton,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Table Games Dual Rate Dealer
Snoqualmie Casino & Hotel
Snoqualmie, WA
04.2023 - Current
- Provided friendly customer service to guests at the casino table games area.
- Communicated effectively with other members of the table games staff team.
- Adhered to established policies and procedures while dealing at tables.
- Maintained a positive attitude and professional demeanor during shifts.
- Answered questions from patrons regarding house rules or gaming regulations.
Casino Table Games Dealer
Parq Vancouver
Vancouver, BC
06.2019 - 04.2023
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Performed functional game duties quickly by efficiently handling money and chips.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
Franchise BP Gas Station Owner
The British Petroleum Company
Brooklyn, NY
12.2012 - 05.2019
- Attended to gas spills and accidents promptly and according to established guidelines.
- Processed gas and amenities payments.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Assisted maintaining cleanliness of facility by reducing waste and cleaning tasks.
- Observed customer fueling to check for safety and security problems.
Education
Bachelor of Science - Hotel Administration
University of Nevada, Las Vegas (UNLV)
Las Vegas, Nevada05.2002
Associate of Science - Hotel Management
Cesar Ritz College
Le Bouveret, Switzerland12.1997
Skills
- Guest Service
- Service Requests
- Team Collaboration
- Attention to Detail
- Flexible Schedule
- Customer Service
- Hospitality Background
Timeline
Table Games Dual Rate Dealer
Snoqualmie Casino & Hotel
04.2023 - Current
Casino Table Games Dealer
Parq Vancouver
06.2019 - 04.2023
Franchise BP Gas Station Owner
The British Petroleum Company
12.2012 - 05.2019
Bachelor of Science - Hotel Administration
University of Nevada, Las Vegas (UNLV)
Associate of Science - Hotel Management
Cesar Ritz College
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