Xcel
Jamie Gomez
Data Entry
Lakewood,CO
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality. Focused Supervisor accomplished in keeping operations running smoothly. Devoted to customer service and business promotion. Works great with security and staff to manage problems.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Table Games Dual Rate Dealer
The Lodges Casino
Black Hawk, CO
05.2021 - Current
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
Benefits Verification Specialist
Zynex Medical
Denver, CO
01.2020 - 05.2021
- Processed and recorded new policies and claims.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Checked documentation for accuracy and validity on updated systems.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Generated, posted and attached information to claim files.
Table Games Floor Supervisor
The Isle Of Capris
Black Hawk, CO
02.2015 - 01.2020
- Oversaw area games to maintain security and compliance.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
Education
High School Diploma -
Arvada High School
Arvada, CO 05.2010 - 05.2010
Associate of Science - General Studies
Red Rocks Community College
Denver, CO 08.2022 - Current
Skills
Table game rules
Software
Microsoft Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth
Timeline
Associate of Science - General Studies
Red Rocks Community College
08.2022 - Current
Table Games Dual Rate Dealer
The Lodges Casino
05.2021 - Current
Benefits Verification Specialist
Zynex Medical
01.2020 - 05.2021
Table Games Floor Supervisor
The Isle Of Capris
02.2015 - 01.2020
High School Diploma -
Arvada High School
05.2010 - 05.2010