BRODY SANDLIN
Lawrenceburg,IN
Summary
Hardworking and dependable professional offering solid background in payment processing and sales support. Knowledgeable and provide friendly support to every customer.
Overview
6
6
years of professional experience
Work History
Table Games Dual Rate Dealer
Hollywood Casino Lawrenceburg
Lawrenceburg, IN
05.2025 - 10.2026
- Dealt table games according to Hollywood Casino Lawrenceburg procedures and gaming rules.
- Verified wagers, chip stacks, and payouts during live game play.
- Shuffled, cut, and pitched cards with accurate casino technique.
- Protected game integrity by monitoring player action and reporting irregularities.
- Explained table game rules and payouts to guests with clear casino service.
- Assisted floor supervisors with table openings, fills, and closes.
- Maintained professional guest service on busy Hollywood Casino Lawrenceburg gaming floor.
- Ensured security for all monies exchanged during a shift.
- Maintained knowledge of departmental regulations and procedures.
- Assisted customers in understanding the rules and regulations of table games.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
Web Orders and Cashier
Barnes & Noble
Highland Heights, KY
08.2022 - 10.2022
- Greeted each customer and offered assistance in finding requested items. Helping boost customer satisfaction.
- Maintained professional guest service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Crew Member
Five Guys
Harrison, OH
06.2020 - 08.2022
- Packed fast food products in approved containers, ensuring accuracy and presentation standards.
- Entered orders into computer system, accurately noting special requests and food allergies to enhance customer satisfaction.
- Presented orders to guests within anticipated service times.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Interacted pleasantly with guests, providing personalized service to enhance overall dining experience.
- Collected patrons' selections for efficient service from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
Education
Bachelor of Arts - Design And Visual Communications
Northern Kentucky University
Highland Heights, KYHigh School Diploma -
East Central High School
St. Leon, INSkills
- Game integrity monitoring
- Table game setup
- Game flow management
- Cash handling
- Payment processing
- Point of sale operation
- Product and service sales
- Customer upselling
- Customer assistance
- Issue resolution
Timeline
Table Games Dual Rate Dealer
Hollywood Casino Lawrenceburg
05.2025 - 10.2026
Web Orders and Cashier
Barnes & Noble
08.2022 - 10.2022
Crew Member
Five Guys
06.2020 - 08.2022
Bachelor of Arts - Design And Visual Communications
Northern Kentucky University
High School Diploma -
East Central High School