Anh Ha
Charlotte,NC
Summary
Pharmacist specializing in patient care with a proven productivity and accuracy track record in high-pressure settings. Expertise in medication therapy management and patient counseling, leading to improved health outcomes. Strong communication, teamwork, and problem-solving skills enhance service delivery and customer satisfaction. Committed to providing exceptional customer experiences through effective multitasking and time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy intern
Neighborhood Walmart Pharmacy
Fort Mill, SC
06.2023 - 11.2024
- Executed data entry into pharmacy information systems to support billing processes.
- Evaluated physician orders for accuracy and completeness before medication dispensing.
- Guided prescription refills when needed to enhance patient care.
- Filled medication orders from automated dispensing machines for timely delivery.
- Counseled patients on medication usage and health topics to promote well-being.
- Maintained controlled substance records and monitored inventory levels for compliance.
- Processed third-party insurance claims with accuracy and efficiency.
- Administered vaccines, including flu immunizations, to protect patients from communicable diseases.
- Worked with pharmacy technicians to expedite urgent requests.
Nuclear Pharmacy
Cardinal Health NPHS
Charlotte, NC
04.2024 - 04.2024
- Participated in regular training sessions related to nuclear pharmacy operations and safety practices.
- Analyzed workflow processes within the pharmacy and identified opportunities for efficiency gains.
- Assisted in the development of policies, procedures and protocols for the pharmacy department's daily operations.
- Helped pharmacy staff prepare medications and fill orders.
Oncology
Atrium Health Levine Cancer Institute - Union West
Monroe, NC
03.2024 - 03.2024
- Conducted research projects focusing on improving quality outcomes for oncology patients.
- Calculated dosages for medications based on patient-specific information.
- Analyzed prescription orders for potential drug interactions or other contraindications.
- Adhered to all HIPAA regulations regarding patient privacy and data security.
- Followed safety protocols when handling hazardous drugs or chemicals in the pharmacy.
Advanced Community Pharmacy
Dilworth Drug and Wellness
Charlotte, NC
02.2024 - 02.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Counseled patients on lifestyle modifications that could reduce the need for certain medications.
- Analyzed prescription orders for potential drug interactions or other contraindications.
- Calculated dosages for medications based on patient-specific information.
- Provided patient customer service, answering questions about medications and insurance coverage.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Checked prescriptions for accuracy before dispensing them to customers.
- Ensured compliance with HIPAA regulations when dealing with confidential patient information.
- Educated patients on proper use of their medications, side effects, and storage requirements.
Community Pharmacy Administration
CVS Pharmacy
Charlotte, NC
01.2024 - 01.2024
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Gave presentations on current topics relevant to the curriculum.
- Monitored operations and reviewed records and metrics to understand company performance.
- Maintained positive working relationship with fellow staff and management.
Compounding Pharmacy
Asheville Compounding Pharmacy
Charlotte, NC
11.2023 - 11.2023
- Assisted in preparing medications by counting, pouring, labeling and verifying doses.
- Compounded and prepared medications according to prescription orders.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Administered vaccines to immunize patients against communicable diseases.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
- Administered flu immunizations to patients to prevent illness and promote well-being.
- Maintained confidentiality of patient information in accordance with HIPAA guidelines.
- Observed pharmacy technicians in the preparation of medications.
- Compounded extemporaneous preparations such as ointments, creams, suspensions, solutions and suppositories according to established standards.
- Educated patients regarding proper use of their medications.
Internal Medicine
Novant Health Medical Center
Mint Hill, NC
10.2023 - 10.2023
- Participated in clinical research activities related to internal medicine topics.
- Reviewed pertinent literature regularly to stay up-to-date with advances in Internal Medicine practice.
- Performed comprehensive assessments of patients' needs, abilities, and interests.
- Maintained accurate clinical records following HIPAA regulations.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Advanced Community Pharmacy
Harris Teeter Pharmacy
Matthews, NC
09.2023 - 09.2023
- Completed data entry tasks related to prescription orders.
- Monitored expiration dates of products stocked in the pharmacy.
- Verified accuracy of prescription labels before dispensing medications.
- Organized workstations for maximum efficiency during peak hours.
- Answered customer questions regarding refills, insurance troubleshooting, and updates on prescriptions.
- Advised patients regarding proper use of new medications and OTC products.
- Administered vaccines to immunize patients against communicable diseases.
- Prepared medications based on physician orders.
Advanced Hospital - Health System Pharmacy
Piedmont Medical Center
Rock Hill, SC
07.2023 - 07.2023
- Attended meetings related to drug therapy management, including formulary committee meetings.
- Researched drug information questions from health care providers using various reference sources.
- Participated in quality assurance activities to ensure prescriptions' accuracy before fling them.
- Participate in preparing intravenous admixtures utilizing appropriate aseptic technique.
Ambulatory Care - Telehealth
Optum Rx - Specialty Pharmacy
Charlotte, NC
06.2023 - 06.2023
- Conducted comprehensive medication reviews with patients to ensure optimal drug therapy outcomes.
- Maintained detailed records of medications dispensed to patients.
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
- Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
Long Term Care
PharMerica LTC
Mint Hill, NC
05.2023 - 05.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Pharmacy intern
CVS Pharmacy
Charlotte, NC
07.2019 - 05.2023
- Performed data entry into pharmacy information systems for billing purposes.
- Provided patient counseling on medication use and health-related topics.
- Maintained confidentiality of patient information in accordance with HIPAA guidelines.
- Counseled patients on proper medication usage and potential side effects.
- Conducted quality assurance checks on all filled prescriptions.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
Ambulatory Care
Atrium Union Family Practice
Monroe, NC
08.2022 - 09.2022
- Conducted comprehensive medication reviews for patients in the ambulatory care setting.
- Assisted in planning, implementing, and evaluating patient nutrition care plans.
- Interacted with patients in a professional manner while providing patient care.
- Participated in research projects related to new drugs or treatments under development.
- Counseled patients on lifestyle modifications that could reduce the need for certain medications.
Inpatient Care
Atrium Health Cabarrus
Concord, NC
06.2022 - 06.2022
- Managed medication therapy and adjusted dosages for inpatient care based on patient responses and clinical conditions.
- Performed inpatient rounding on hospital wards to assess patient progress and manage care plans.
- Evaluated response to interventions such as medications, therapies, diet modifications, and adjusted plan of care accordingly.
Institutional Pharmacy Practice
Atrium Health - Atrium Health Cleveland
Shelby, NC
08.2021 - 09.2021
- Attended meetings related to drug therapy management including formulary committee meetings.
- Organized, labeled, and stocked medications in automated dispensing cabinets.
- Researched drug information questions from health care providers using various reference sources.
Community Pharmacy Practice
Costco pharmacy
Charlotte, NC
08.2020 - 12.2020
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed time effectively by prioritizing tasks based on importance and urgency.
- Ensured compliance with HIPAA regulations when dealing with confidential patient information.
- Dispensed over-the-counter medications per physician instructions or customer requests.
- Educated patients on the proper use of their medications, side effects, storage, and age requirements.
- Checked prescriptions for accuracy prior to dispensing them to customers.
Education
Master of Business Administration -
Wingate University School of Business
Wingate, NC12.2025
Doctor of Pharmacy -
Wingate University School of Pharmacy
Wingate, NC05.2024
Associates of Biotechnology - Biomedical and Laboratory
Middlesex Community College
Lowell, MA12.2011
Skills
- Medication therapy management
- Pharmacy operations
- Patient education and counseling
- Inventory control
- Regulatory compliance
- Compounding techniques
- Therapeutic drug monitoring
- HIPAA compliance
- Immunization administration
- Problem solving
- Team collaboration
- Team leadership
- Cultural competence
- Dependability and responsibility
- Multitasking skills
- Fluent in Vietnamese
Introductory Pharmacy Practice Experiences
- Ambulatory Care, Atrium Union Family Practice, Monroe, NC, 08/01/22, 09/01/22, Dr. Adriane Marino, PharmD, BCPS, CPP
- Inpatient Care, Atrium Health Cabarrus, Concord, NC, 06/01/22, 06/30/22, Dr. Angie Pegram, PharmD
- Institutional Pharmacy Practice, Atrium Health - Atrium Health Cleveland, Shelby, NC, 08/01/21, 09/01/21, Lori A. Gaillard, PharmD, BCPS
- Community Pharmacy Practice, Costco pharmacy, Charlotte, NC, 08/01/20, 12/01/20, Lin Lattimore, PharmD
Certification
- Certification of completion, Introductory Compounding Boot Camp, PCCA institute, Houston, TX, 01/2024, 05/2025
- Save a life - Narcan Training, The Alliance of coalitions for healthy community
- Basic Life Support for Health Care Providers (CPR & AED), 08/01/20 - Present, American Heart Association
- Registered Pharmacy License, North Carolina Board of Pharmacy, 05/01/25, Present
- Registered Pharmacy internship, South Carolina Board of Pharmacy, 06/01/23, Present
Professional Organizations
American Pharmacist Association - Academy of Student Pharmacists, Member, 01/01/21, Present, 2023 APhA Annual Meeting & Exposition, Phoenix, AZ, 03/01/23
Community Services
- Union County Health Department, 09/01/21 - 11/01/21, Promoting County vaccination with the anonymous survey in Monroe, NC (10 hours)
- COVID - 19 Vaccination Clinic, 02/01/21, Volunteer helping with mass COVID-19 vaccination clinic with administration in Monroe, NC (4 hours)
References
Available upon request
Advanced Pharmacy Practice Experiences
- Nuclear Pharmacy, Cardinal Health NPHS, Charlotte, NC, 04/01/24, Maulik Patel, PharmD, MBA
- Oncology, Atrium Health Levine Cancer Institute - Union West, Monroe, NC, 03/01/24, William McSkimming, PharmD
- Advanced Community Pharmacy, Dilworth Drug and Wellness, Charlotte, NC, 02/01/24, Natalie Anderson, PharmD
- Community Pharmacy Administration, CVS Pharmacy, Charlotte, NC, 01/01/24, Marshal Carter, PharmD, MS, BCGP
- Compounding Pharmacy, Asheville Compounding Pharmacy, Charlotte, NC, 11/01/23, John Clark, PharmD
- Internal Medicine, Novant Health Medical Center, Mint Hill, NC, 10/01/23, Irene Smith, PharmD, BCPS
- Advanced Community Pharmacy, Harris Teeter Pharmacy, Matthews, NC, 09/01/23, Thao Nguyen, PharmD
- Advanced Hospital - Health System Pharmacy, Piedmont Medical Center, Rock Hill, SC, 07/01/23, Shari Schwarzwald, PharmD
- Ambulatory Care - Telehealth, Optum Rx - Specialty Pharmacy, Charlotte, NC, 06/01/23, Kriska Woods, PharmD
- Long Term Care, PharMerica LTC, Mint Hill, NC, 05/01/23, Jacqueline Peter, PharmD, MBA
Professional Presentations
- Educational Program for Health Professionals, 06/01/23, Braftovi and BRAF V600E/ V600K Mutation in Unresectable or Metastatic Melanoma
- Doctoral Seminar, 02/01/23, CYP2D6 Testing for People on Tamoxifen
- Public Health presentation, 03/01/22, Tobacco/ Vaping and Health in Monroe middle school and high school, NC
- Community Healthcare Outreach, 04/01/22, Proper handwashing techniques at Monroe Elementary School
Languages
Vietnamese
Professional
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Nuclear Pharmacy
Cardinal Health NPHS
04.2024 - 04.2024
Oncology
Atrium Health Levine Cancer Institute - Union West
03.2024 - 03.2024
Advanced Community Pharmacy
Dilworth Drug and Wellness
02.2024 - 02.2024
Community Pharmacy Administration
CVS Pharmacy
01.2024 - 01.2024
Compounding Pharmacy
Asheville Compounding Pharmacy
11.2023 - 11.2023
Internal Medicine
Novant Health Medical Center
10.2023 - 10.2023
Advanced Community Pharmacy
Harris Teeter Pharmacy
09.2023 - 09.2023
Advanced Hospital - Health System Pharmacy
Piedmont Medical Center
07.2023 - 07.2023
Pharmacy intern
Neighborhood Walmart Pharmacy
06.2023 - 11.2024
Ambulatory Care - Telehealth
Optum Rx - Specialty Pharmacy
06.2023 - 06.2023
Long Term Care
PharMerica LTC
05.2023 - 05.2023
Ambulatory Care
Atrium Union Family Practice
08.2022 - 09.2022
Inpatient Care
Atrium Health Cabarrus
06.2022 - 06.2022
Institutional Pharmacy Practice
Atrium Health - Atrium Health Cleveland
08.2021 - 09.2021
Community Pharmacy Practice
Costco pharmacy
08.2020 - 12.2020
Pharmacy intern
CVS Pharmacy
07.2019 - 05.2023
Master of Business Administration -
Wingate University School of Business
Doctor of Pharmacy -
Wingate University School of Pharmacy
Associates of Biotechnology - Biomedical and Laboratory
Middlesex Community College
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