Anh Nguyen
Pre-Medical Student | Biochemistry Graduate | Medical Assistant | Small Business Owner
Los Angeles,CA
Summary
Dedicated and resilient pre-medical student with a degree in Biochemistry from UCLA. Extensive clinical experience and commitment to underserved communities. Proven ability to balance academic coursework with healthcare employment, tutoring, and small business ownership. Experienced in patient interaction, medical administration, and community-based service. Bilingual in English and Vietnamese with a deep understanding of cultural barriers in healthcare. Passionate about becoming a physician who provides equitable, empathetic care and serves as an advocate for overlooked populations.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Founder/ Business Owner
Love By Rachel
04.2019 - Current
- - Founded and operated an e-commerce business specializing in the sale of high-quality clothing on platforms such as Poshmark, eBay, and Tradesy.
- - Sourced and curated a diverse inventory of fashionable clothing items, ensuring a wide selection to cater to various customer preferences.
- - Utilized market research and trend analysis to identify popular fashion trends and optimize product selection and pricing strategies.
- - Developed compelling product listings with detailed descriptions, high-quality images, and accurate sizing information to attract customers and maximize sales.
- - Implemented effective pricing and promotional strategies to drive customer engagement and increase conversion rates.
- - Managed inventory levels, ensuring a seamless supply chain and timely order fulfillment.
- - Provided exceptional customer service, promptly addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
- - Established a strong reputation for delivering high-quality products and maintaining positive feedback and ratings on e-commerce platforms.
Medical coordinator/ Authorization Processor
Pacific Health MSO
05.2023 - 06.2024
- Coordinated prior authorizations by contacting clinics, gathering documentation, and submitting requests to insurance providers
- Uploaded medical records and managed follow-up communications to ensure timely approval of treatments and medications
- Mailed authorization approvals and maintained accurate tracking of case progress and completion
- Observed how administrative processes impact patient care, particularly how delays in paperwork can affect access to timely treatment
- Gained a broader understanding of healthcare coordination, emphasizing the importance of teamwork in delivering patient-centered care
Medical Assistant
Children and Adult Medical Clinic
05.2023 - 05.2024
- Front and back office medical assistant in primary care for Scheduled appointments, managed patient intake, and coordinated referrals for pediatric and adult patients
Verified insurance coverage, obtained prior authorizations, and assisted patients with Medi-Cal and Medicare applications
Translated medical instructions and insurance documents for Vietnamese-speaking patients
Collaborated with physicians, nurses, and front desk staff to ensure efficient patient flow and continuity of care
Helped underserved and elderly patients navigate complex healthcare systems, offering support beyond clinical needs
Maintained accurate records and ensured HIPAA compliance in all communications and documentation
Physics Tutor
Santa Ana College
05.2022 - 12.2022
- Provided peer tutoring for introductory physics courses through the campus learning center
- Helped students understand core concepts, solve problem sets, and prepare for exams
- Supported a diverse student population, many from first-generation or nontraditional backgrounds
- Reinforced communication and teaching skills by breaking down complex topics into simple steps
Medical Assistant
Advanced Eye Med Ophthalmology Clinic
03.2020 - 10.2020
- Supported ophthalmologists with front/back office tasks, including patient intake, EMR updates, billing, and insurance coordination
- Conducted vision tests, took vitals, and operated autorefractor, OCT, Fundus imaging, B-scan, and visual field tests
- Assisted in minor procedures and maintained sterile exam rooms and surgical instruments
- Guided patients in optical dispensing and educated them on eyewear options and post-op care
- Managed inventory and coordinated with optical labs for timely delivery of glasses and contacts
Education
Bachelor of Science - Biochemistry
University of California Los Angeles
Associate degree - Biology
Santa Ana College
01.2020 - 01.2023
Associate degree - Financial Services
Centennial College
01.2016 - 01.2018
Skills
- Patient intake management
- Medical Terminology
- Insurance verification expertise
- HIPAA Compliance
- Medical and administrative translation (Vietnamese)
- Healthcare service coordination
- Shadowing and Physician Observation
- Clinical Workflow Support Communication and Interpersonal Skills
- Fluent in English and Vietnamese
- Cross-Cultural Communication
- Client support
- Empathetic Listening
- Patient Education
- Team Collaboration
- Conflict De-escalation
- Physics and Science Tutoring
- Peer-to-Peer Mentoring
- Explaining Complex Concepts Clearly
- Study Strategy and Time Management Business and Leadership Skills
- Entrepreneurial management
- Inventory and Order Fulfillment
- Budgeting and Expense Tracking
- Vendor Communication
- Client Relations
- Marketing and Customer Retention
- Event-Based Time Management (eg weddings, prom deadlines) Technical Skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Google Workspace (Docs, Sheets, Drive)
- EHR Systems (specify if you used any, eg Epic, eClinicalWorks)
- Adobe Acrobat (for documentation)
- Sewing and alteration skills
Awards
- Mangum Family Science Scholarship, 2023, - Recognized for outstanding academic achievement and commitment to the field of science., - Selected as one of a few recipients among a competitive pool of applicants.
Shadowing Experience
- Urology Outpatient Clinic –Newport Beach, CA
- Shadowed Dr. Cu Phan | Jan–Mar 2019 (210 hours)
- Observed patient consultations and diagnostic discussions in a clinical urology setting
- Witnessed procedures including cystoscopy and Foley catheter changes
- Assisted with patient intake and urine specimen collection
Timeline
Medical coordinator/ Authorization Processor
Pacific Health MSO
05.2023 - 06.2024
Medical Assistant
Children and Adult Medical Clinic
05.2023 - 05.2024
Physics Tutor
Santa Ana College
05.2022 - 12.2022
Medical Assistant
Advanced Eye Med Ophthalmology Clinic
03.2020 - 10.2020
Associate degree - Biology
Santa Ana College
01.2020 - 01.2023
Founder/ Business Owner
Love By Rachel
04.2019 - Current
Associate degree - Financial Services
Centennial College
01.2016 - 01.2018
Bachelor of Science - Biochemistry
University of California Los Angeles
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