ANH PHAM
RICHMOND,TX
Summary
Hello there! I'm Anh,
I'm known for being super responsible at my job, always striving to exceed expectations and ensure everything turns out right. I'm your go-to person for top-notch customer service.
Overview
5
5
years of professional experience
Work History
Billing Clerk
Celebrity Spine& Joint
10.2022 - 10.2023
- Processed invoices and payments accurately and promptly.
- Maintained contact with health centers to verify patient outstanding balances.
- Processed invoices and payments accurately and promptly.
- Reviewed legal claims for accuracy and issues.
Barista/ Server
OM NOM CAFE
01.2020 - Current
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Implemented training processes for newly hired employees
- Communicate between kitchen staff, front staff, and customers to meet the restaurant's standards.
Server/ Barista
Mama Le
01.2019 - 01.2021
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Sonography -
Houston Community College
Skills
- Organization and prioritization
- Customer Services
- Calm Under pressure
Timeline
Billing Clerk
Celebrity Spine& Joint
10.2022 - 10.2023
Barista/ Server
OM NOM CAFE
01.2020 - Current
Server/ Barista
Mama Le
01.2019 - 01.2021
Sonography -
Houston Community College
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