Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Anhelina Maiorova

Citrus Heights,CA

Summary

Dynamic Retail Sales Associate with a proven track record at Andewarp, adept in customer service and sales expertise. Excelled in enhancing shopping experiences and boosting store sales through strategic merchandising and exceptional service. Skilled in teamwork and problem-solving, consistently exceeding sales targets. Trained new staff, embodying reliability and a positive professional attitude.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Andewarp
02.2021 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.

Education

Associate of Science - Management

Collegium 16
Ukraine
06-2021

Skills

  • Customer service
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Reliability and punctuality
  • Store opening and closing
  • Money handling
  • Sales expertise
  • Complaint management
  • Flexible hours
  • Goal driven
  • Positive and professional

Languages

Russian
Full Professional
Ukrainian
Native or Bilingual

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Music
  • I like trying new recipes and food trends
  • Knitting and Crocheting
  • Watching Movies and TV Shows
  • Backpacking and Hiking
  • Cake Decorating
  • Drawing and Painting
  • I participate in a variety of outdoor recreational activities
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Retail Sales Associate

Andewarp
02.2021 - 07.2024

Associate of Science - Management

Collegium 16
Anhelina Maiorova