Summary
Overview
Work History
Education
Skills
Timeline
Generic

A'nia Bush

709 Angle Ridge Cir Garland

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon
01.2024 - 04.2025
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Verified quantity and description of materials received by checking merchandise against packing list.

Returns Cashier

JCPenney
11.2022 - 12.2023


  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Customer Service Representative

Advanced Call Center Technologies LLC
04.2020 - 02.2021
  • Responded to customer requests for products, services, and company information.
  • Receive inbound calls from customers fro assistance with billing inquires, payments, credit and fraud alerts.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Promptly responded to inquiries and requests from prospective customers.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Associate of Applied Business - Accounting

Grambling State University
Grambling, LA
05-2027

High School Diploma -

Independence High School
Frisco, TX
05-2018

Skills

  • Product verification
  • Lifting and sorting
  • Quantity calculations
  • Purchase order verification
  • POS system operation
  • Money handling
  • Customer service
  • Complaint resolution

Timeline

Warehouse Associate

Amazon
01.2024 - 04.2025

Returns Cashier

JCPenney
11.2022 - 12.2023

Customer Service Representative

Advanced Call Center Technologies LLC
04.2020 - 02.2021

Associate of Applied Business - Accounting

Grambling State University

High School Diploma -

Independence High School

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