Ania Swann
Upper Marlboro,Maryland
Summary
I am an organized individual who has had proven success in leading and developing sales strategies, cultivating key customer relationships, and driving revenue growth. I am also skilled at identifying customer needs, negotiating complex deals, and providing effective solutions. I am a dependable worker with knowledge of customer service, data entry, and records management. And trustworthy in executing prescribed business and residential goals.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Tempo College Park
College Park , Maryland
09.2022 - 08.2023
- Monitored budgeting activities related to leasing expenses such as advertising costs and commissions
- Assisted in developing annual budgets by forecasting rental income figures based on current trends in the market area
- Established strong relationships with prospective tenants through professional communication skills.
- Developed user profiles, set up permissions and monitored system security for customers using Microsoft systems.
Retail Sales Associate
DTLR
Clinton , Maryland
02.2021 - 02.2022
- Received and processed online orders for shipment or store pick-up
- Used POS system to process sales and refund transactions
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
- Managed inventory levels by tracking order status from vendors and suppliers
- Demonstrated effective customer service skills while responding promptly to client inquiries via phone or email correspondence
Administrative Assistant Intern
Prince Georges Community College
Largo , Maryland
06.2019 - 08.2019
- Gained experience in providing administrative support to a team by scheduling meetings, ordering supplies, filing documents.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Created content for website pages, blog posts, and other online platforms.
Education
Bachelor of Arts (B.A.) in Communication Candidate - Communications
The University of Maryland
true12.2024
Associate in Arts (A.A.) in Teacher Prep -
Prince Georges Community College
05.2022
Skills
- Database Management
- Contract Negotiation
- Office Management
- Strategic Planning
- Business Processes and Procedures
References
References available upon request.
Timeline
Leasing Agent
Tempo College Park
09.2022 - 08.2023
Retail Sales Associate
DTLR
02.2021 - 02.2022
Administrative Assistant Intern
Prince Georges Community College
06.2019 - 08.2019
Bachelor of Arts (B.A.) in Communication Candidate - Communications
The University of Maryland
Associate in Arts (A.A.) in Teacher Prep -
Prince Georges Community College
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