Summary
Overview
Work History
Education
Skills
References
Timeline
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Ania Swann

Upper Marlboro,Maryland

Summary

I am an organized individual who has had proven success in leading and developing sales strategies, cultivating key customer relationships, and driving revenue growth. I am also skilled at identifying customer needs, negotiating complex deals, and providing effective solutions. I am a dependable worker with knowledge of customer service, data entry, and records management. And trustworthy in executing prescribed business and residential goals.

Overview

4
4
years of professional experience

Work History

Leasing Agent

Tempo College Park
College Park, Maryland
09.2022 - 08.2023
  • Monitored budgeting activities related to leasing expenses such as advertising costs and commissions
  • Assisted in developing annual budgets by forecasting rental income figures based on current trends in the market area
  • Established strong relationships with prospective tenants through professional communication skills.
  • Developed user profiles, set up permissions and monitored system security for customers using Microsoft systems.

Retail Sales Associate

DTLR
Clinton , Maryland
02.2021 - 02.2022
  • Received and processed online orders for shipment or store pick-up
  • Used POS system to process sales and refund transactions
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas
  • Managed inventory levels by tracking order status from vendors and suppliers
  • Demonstrated effective customer service skills while responding promptly to client inquiries via phone or email correspondence

Administrative Assistant Intern

Prince Georges Community College
Largo, Maryland
06.2019 - 08.2019
  • Gained experience in providing administrative support to a team by scheduling meetings, ordering supplies, filing documents.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Created content for website pages, blog posts, and other online platforms.

Education

Bachelor of Arts (B.A.) in Communication Candidate - Communications

The University of Maryland
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12.2024

Associate in Arts (A.A.) in Teacher Prep -

Prince Georges Community College
05.2022

Skills

  • Database Management
  • Contract Negotiation
  • Office Management
  • Strategic Planning
  • Business Processes and Procedures

References

References available upon request.

Timeline

Leasing Agent

Tempo College Park
09.2022 - 08.2023

Retail Sales Associate

DTLR
02.2021 - 02.2022

Administrative Assistant Intern

Prince Georges Community College
06.2019 - 08.2019

Bachelor of Arts (B.A.) in Communication Candidate - Communications

The University of Maryland

Associate in Arts (A.A.) in Teacher Prep -

Prince Georges Community College
Ania Swann