Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
Raleigh, NC
06.2023 - Current
Offered customers carry-out service at completion of transaction.
Answered customers' questions and provided information on store procedures or policies.
Worked closely with front-end staff to assist customers.
Greeted customers promptly and responded to questions.
Resolved customer complaints professionally in accordance with company policy.
Trained new team members in cash register operation, stock procedures, and customer services.
Performed other duties as assigned by management.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Ensured compliance with health codes and regulations regarding food handling practices.
Answered customer inquiries regarding product features, pricing, and availability.
Camp Counselor in Training
YMCA R
06.2023 - 07.2023
Evaluated recreation areas, facilities and services for results.
Provided support to special needs campers if necessary.
Inspected safety equipment around recreational areas to increase emergency preparedness and reduce injuries.
Assisted camp counselors in leading activities such as arts and crafts, swimming, archery, and outdoor games.
Collaborated with other counselors-in-training to plan engaging events for the campers' enjoyment.
Welcomed participants and directed to assigned areas.
Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.