Motivated public healthcare professional with over 2 years of experience in health and care services. Seeking to expand professional expertise in the data analyst field. Proficient in collecting, analyzing, and reporting interpersonal data. Skilled at tailoring diverse content and educational products to optimize health outcomes. Demonstrates exceptional communication abilities and a strong dedication to utilizing data for evidence-based solutions in healthcare and program evaluation.
Overview
6
6
years of professional experience
Work History
Health Insurance Producer
HpOne
09.2024 - Current
Balances high-volume telemarketing operations with expert use of client management software and computer dialing
Educates prospects and members of product and prices, while also answering questions to address member concerns
Displays excellent sales skills and understanding of how to leverage abilities to exceed quotas
Offers a proven track record of success on the sales floor, consistently exceeding sales targets and driving revenue growth
Provides exceptional interpersonal and communication skills, building rapport with customers to understand their needs and recommend suitable products or services
Exemplifies proficiency in product demonstrations, upselling, and closing techniques, resulting in increased sales and customer satisfaction
Health Care Coordinator
Her Juice, Women's Health and Education
05.2022 - Current
Collaborates with clients and healthcare professionals to establish effective, safe care plans which assess physical and mental needs of clients
Assists in conducting health needs analysis for clients and prospects
Collect, analyze, and interpret client's health data to identify trends and client compliance
Develops compelling presentations to summarize client and company health goals and projections
Creates educational visual aids for clients with varying levels of health knowledge, including guides, fliers, and digital workshops
Collaborate with interdisciplinary team members to integrate data and insights from various sources including community events, health plan compliance, and direct member surveys
Leads community engagements, events, and platforms for highlighting the impacts of health outcomes including social determinants of health and traditional public health practices
Certified Nurse Assistant and Home Health Aide
Comfort Keepers
08.2018 - 01.2022
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Provided exceptional personalized, medical care following formal protocol for activities of daily living in hospital setting
Evaluated different diagnoses to become familiar with presentation and treatment protocols
Enhanced quality of care for over 16 patients daily recovering from medical and surgical procedures
Monitored and documented vitals and health status of residents and sustained up-to-date information on medical history and data using Power Chart
Education
Master of Science - Integrative Medicine & Nutrition
George Washington University
Remote Learning
Bachelor of Science - Gerontology & Spanish
University of South Florida
Tampa, Florida
Skills
Strategic Planning
Presentation Facilitation
Conflict Resolution
Data Management
Project Management
Data Analysis
Verbal & Written Communication
Technical Skills
Microsoft Office
Salesforce
Google Suite
Microsoft Power
CRM
Balto
Timeline
Health Insurance Producer
HpOne
09.2024 - Current
Health Care Coordinator
Her Juice, Women's Health and Education
05.2022 - Current
Certified Nurse Assistant and Home Health Aide
Comfort Keepers
08.2018 - 01.2022
Master of Science - Integrative Medicine & Nutrition