Anialis Melendez Figueroa
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at organizing, mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Burger King
02.2023 - 04.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
Footwear Team Lead
Dick Sporting Goods
10.2021 - 12.2022
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
- Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
- Demonstrated inspirational attitude that contributed to positive team and sales environment.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Budtender
Earth Gift Medical Boutique
10.2020 - 05.2021
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Weighed, prepared and packaged different types of products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Receptionist
Alyeska Seafood Inc.
10.2018 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Waitress and Cashier
Kenny's Kitchen
11.2015 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
DispensaryTech. Certificate, Occupational License - Medical Cannabis
Fundacion Free Juana
Puerto RicoHigh School Diploma -
Bartlett High School
Anchorage, AK05.2015
Certificate - Personal Care Assistant
King Career Center
Anchorage, AK03.2015
Skills
- Proper Storage Procedures
- Menu Item Familiarity
- Cash Register Operations
- Customer Satisfaction
- Inventory Restocking
- Multi-Line Telephone Systems
- Time Management
- Cash Counting
Languages
Spanish
Native or Bilingual
Timeline
Food Service Worker
Burger King
02.2023 - 04.2023
Footwear Team Lead
Dick Sporting Goods
10.2021 - 12.2022
Budtender
Earth Gift Medical Boutique
10.2020 - 05.2021
Receptionist
Alyeska Seafood Inc.
10.2018 - 04.2019
Waitress and Cashier
Kenny's Kitchen
11.2015 - 03.2016
DispensaryTech. Certificate, Occupational License - Medical Cannabis
Fundacion Free Juana
High School Diploma -
Bartlett High School
Certificate - Personal Care Assistant
King Career Center