Anicha J. Galarza
Providence
Summary
Results-driven professional with over 6 years of experience in customer service, demonstrating exceptional organizational skills and reliability. Quick to learn new tasks and concepts, showcasing a strong ability to adapt in fast-paced environments. Proven track record of efficient multitasking while maintaining high-quality service standards. Highly proficient in computer applications, enhancing overall productivity and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Referral Coordinator /Wise Woman Patient Navigator
Rhode Island Free Clinic
Providence, RI
12.2020 - Current
- Greet patients in a prompt, courteous and helpful manner
- Ensure Patients Receive appropriate level of service that is coordinated and appropriate.
- Maintain ongoing tracking and appropriate documentation on referrals.
- Navigator and point of contact for patients and families with questions or concerns.
- Updating Patients Information
- Answering Phone calls /Scheduling appointments
- Preparing Superbills and referrals, preparing documents
- Check-in & check-outs Patients
- Office supply inventory
Dining services at Brown
Coworks Staffing Agency
Providence, RI
08.2019 - 03.2020
- Cashier
- Customer Services
- Dining server
- Inventory
- Stocking
Housekeeper
Extended Stay Hotel
Warwick, RI
02.2019 - 09.2019
- Checkout
- Cleaning
- Stayover Cleaning
- Trash, get cart ready
Housekeeper /Laundry aide
Healthcare Services Group
11.2016 - 09.2018
- Housekeeping aide
- Cleaning Room, trash, desks, and offices
- Laundry aide, White line
- Personal clothes and label
Patrol Officer
Securitas Security Services
Warwick, RI
08.2016 - 10.2016
- Patrol Properties & Buildings
- Security officer
- Answer alarms
- Write daily reports
- Monitor and authorize entrances and departures of employees, Visitor
Homemaker
St. Jude Home Care
Cranston, RI
04.2014 - 07.2014
- Housekeeping
- Errand, meal preparation
- Laundry
Assembler
Ira Green, Inc.
Providence, RI
02.2014 - 04.2014
- Assembly
- Packing and trimming
- Cutting and stamping
- Machines
Education
Certificate -
International School of Health Careers
Providence, RI12-2012
Diploma - undefined
Central High School
Providence, RI06-2012
Skills
- Customer Services
- Creativity
- Bilingual
- Customer support and Care
- Organized
- Professional
- Computer knowledge
- Microsoft Skills
- Teamwork skills
- Good Communication
- Attention detail
- Time management
- Patient scheduling/Appointment scheduling
- Referral tracking
Certification
CPR
Homemaker
LANGUAGES
English
Spanish
Timeline
Referral Coordinator /Wise Woman Patient Navigator
Rhode Island Free Clinic
12.2020 - Current
Dining services at Brown
Coworks Staffing Agency
08.2019 - 03.2020
Housekeeper
Extended Stay Hotel
02.2019 - 09.2019
Housekeeper /Laundry aide
Healthcare Services Group
11.2016 - 09.2018
Patrol Officer
Securitas Security Services
08.2016 - 10.2016
Homemaker
St. Jude Home Care
04.2014 - 07.2014
Assembler
Ira Green, Inc.
02.2014 - 04.2014
Diploma - undefined
Central High School
Certificate -
International School of Health Careers