Anicia France
Miami,FL
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Chick-fil-A. Recognized for enhancing guest experiences through attentive service and effective problem-solving in high-pressure environments. A collaborative team player committed to maintaining operational excellence and a positive atmosphere.
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
01.2025 - 03.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Back of House Team Member and Front of House
McAllister's Deli
12.2023 - 07.2024
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Education
High School Diploma -
North Park High School
Opa-locka, FL05-2025
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
Timeline
Front of House Employee
Chick-fil-A
01.2025 - 03.2025
Back of House Team Member and Front of House
McAllister's Deli
12.2023 - 07.2024
High School Diploma -
North Park High School
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