Aniel Machuat
Miami
Summary
Detail-Oriented Administrative Professional experienced in streamlining processes and enhancing operational efficiency. Achieved effective team collaboration and improved workflows through strong communication and adaptability. Focused on delivering value by optimizing operations and leading educational forums.
Overview
14
14
years of professional experience
Work History
Specialist
Dollar Tree
Miami
11.2025 - Current
- Managed inventory levels to optimize product availability and reduce stockouts.
- Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
- Operated powered industrial equipment such as forklifts safely and efficiently in accordance with company policies and procedures.
- Unloaded and loaded freight containers efficiently and accurately.
- Identified damaged products during unloading process and reported them immediately.
- Scanned and documented freights, assigning labels for accurate identification.
- Organized freight in warehouse according to size and weight requirements.
- Collaborated with team members to enhance workflow efficiency.
- Trained new associates on store policies and customer service techniques.
- Collaborated with team members to maintain a clean and organized store environment.
Order Fulfillment Associate
Home Depot
Hialeah
05.2024 - 11.2025
- Processed customer orders accurately and efficiently in a fast-paced environment.
- Operated material handling equipment to efficiently transport goods within warehouse, supporting smooth operations.
- Collaborated with team members to ensure timely order fulfillment and shipping.
- Monitored order status and communicated timely updates to customers, enhancing customer satisfaction.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Pulled and packed products from shelves based on customer orders.
- Transported materials using forklift and pallet jack, ensuring safety and efficiency.
- Handled returns and exchanges efficiently according to policy guidelines.
- Fulfilled orders promptly to meet challenging daily objectives, contributing to overall team performance.
Operations Specialist, Apple Creative Instructor
Apple Inc
04.2014 - 04.2024
- Spearheaded product knowledge and inventory management initiatives for the entire store.
- Collaborated with leadership to implement latest business practices and strategies effectively.
- Maintained inventory accuracy by monitoring shrinkage and product loss on a consistent basis.
- Oversaw product merchandising and replenishment, received freight, and assisted customers with product selection.
- Volunteered as Apple Creative, delivering live presentations to diverse groups of all ages.
- Teaching customers how to use and get the most out of their Apple devices.
- Assisted with Apple Camp, a free program for children and families, facilitating two-hour sessions where participants created their own digital comic books about protecting and celebrating the planet.
Corporate Account Manager
TigerDirect
02.2012 - 04.2014
- Achieved up-sell and cross-sell targets, contributing to increased average order value.
- Maintained and expanded account base by balancing maintenance and prospecting calls, resulting in increased client engagement.
- Work with clients to understand their business issues and provide solutions that meet and exceed their needs.
- Reestablished relationships with past buyers to generate repeat business opportunities.
- Call "warm sales leads" to build relationships with new clients and establish business relationships.
Education
Information Technology
Florida Career College
Miami, FL01-2010
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Inventory management
- Order processing
- Stock organization
- Customer service
- Team collaboration
- Communication skills
- Conflict resolution
- Coaching and mentoring
- Technical communication
- Team performance improvement
- Team leadership
- Adaptability
- Customer relationship management
Languages
Spanish
Timeline
Specialist
Dollar Tree
11.2025 - Current
Order Fulfillment Associate
Home Depot
05.2024 - 11.2025
Operations Specialist, Apple Creative Instructor
Apple Inc
04.2014 - 04.2024
Corporate Account Manager
TigerDirect
02.2012 - 04.2014
Information Technology
Florida Career College