Aniella Russo

• Promoted to a coordinator role and trusted with additional responsibility for supporting daily store operations.
• Supervised front-end activities and coordinated customer service efforts to support efficient checkout processes.
• Assisted customers with purchases, returns, and service inquiries while maintaining a positive shopping experience.
• Supported and trained front-end associates in customer service, sales, and store procedures.
• Generated 22 credit-card applications in one month and achieved 4 applications in a single day, ranking among the store's top performers.
• Ensured daily credit-card goals were reached and coached cashiers.
• Entrusted with office keys while supporting associates with essential supplies and recognizing their contributions through appreciation cards.

• Provided attentive customer service in a fast-paced restaurant environment while managing multiple tables and customer requests.
• Processed food and beverage orders accurately and efficiently while maintaining a positive guest experience.
• Collaborated with restaurant staff to ensure timely service and smooth daily operations.

Degree in progress — expected May 2028