Anija Mitchell
Boca Raton
Summary
Dynamic and results-oriented professional with a proven track record at Chick-fil-A, excelling in customer service and complaint resolution. Demonstrates exceptional teamwork, collaboration, and leadership qualities, significantly enhancing team efficiency and customer satisfaction. Skilled in cash handling and maintaining workplace safety, adept at fostering positive work environments and achieving goals.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-fil-A
12.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Store Associate
Ulta Beauty Inc.
06.2024 - 10.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Cashier
Bealls
03.2024 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Team Members
McDonald’s
11.2021 - 04.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Lumberton High School
Lumberton, NC06.2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Workplace safety
- Computer skills
- Goal setting and achievement
- Organizing work stations
- Product knowledge
- Complaint resolution
Timeline
Team Member
Chick-fil-A
12.2024 - Current
Store Associate
Ulta Beauty Inc.
06.2024 - 10.2025
Cashier
Bealls
03.2024 - 08.2025
Team Members
McDonald’s
11.2021 - 04.2022
High School Diploma -
Lumberton High School