Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Education and Training
Generic

Anika Dobra

Española,NM

Summary

Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Versatile team member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Experienced with patient care and clinical support. Utilizes effective communication skills to ensure patient comfort and understanding. Knowledge of medical procedures and healthcare protocols, ensuring high-quality patient care.

Overview

5
5
years of professional experience

Work History

Nurse Technician

Presbyterian Hospital
Espanola, New Mexico
12.2024 - Current
  • Assisted nursing staff in patient care procedures, enhancing workflow efficiency.
  • Monitored vital signs and reported changes to the medical team for timely interventions.
  • Maintained cleanliness and organization of patient care areas, ensuring safety compliance.
  • Provided support during patient admissions and discharges, streamlining process flows.
  • Documented patient information accurately in electronic health records for seamless data management.
  • Trained new staff on protocols and procedures, fostering a knowledgeable team environment.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning, and positioning patients.
  • Assisted nursing staff with patient care, ensuring comfort and safety during procedures.

Bakery Stocker

Walmart
Española, New Mexico
11.2023 - 12.2024
  • Stocked shelves with breads, pastries, cakes, and other baked goods.
  • Rotated stock to ensure the freshness and quality of products.
  • Maintained a clean and organized work area in the bakery department.
  • Inspected all incoming shipments for any damage or spoilage before stocking inventory.
  • Ensured that merchandise was properly priced and labeled correctly according to company standards.
  • Assisted customers in locating desired items within the store.
  • Restocked empty shelves with new product as needed throughout the day.
  • Monitored temperature levels in refrigeration units to maintain quality of products.
  • Responded promptly to customer inquiries about products or services offered by the bakery department.
  • Provided excellent customer service at all times while interacting with customers in a friendly manner.
  • Complied with health regulations related to food handling and storage.
  • Trained new employees on proper procedures for stocking merchandise.
  • Stocked bakery shelves efficiently to ensure product availability and freshness.

Cashier

Walmart
Española, New Mexico
09.2021 - 05.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Team Member

McDonald's
Espanola, New Mexico
09.2020 - 05.2021
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Monitored expiration dates on food items for freshness assurance.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Rotated through series of different stations based on team needs.
  • Trained new team members using approved training materials and information.
  • Processed and retrieved customer special orders.

Education

Associate Degree in Nursing - Nursing Practice

Northern New Mexico College
Española, NM
05-2026

High School Diploma -

New Mexico Connections Academy
Santa Fe, NM
05-2023

Skills

  • Stock replenishment

  • Workplace Safety

  • Sanitation Procedures

  • Work Prioritization

  • Quality Assurance

  • Team Collaboration

  • Customer Needs Assessment

  • Phone Etiquette

  • Flexible Schedule

  • Punctual and Reliable

  • Healthcare ethics

  • Patient care

  • Patient transportation

Languages

English
Native or Bilingual

Timeline

Nurse Technician

Presbyterian Hospital
12.2024 - Current

Bakery Stocker

Walmart
11.2023 - 12.2024

Cashier

Walmart
09.2021 - 05.2022

Team Member

McDonald's
09.2020 - 05.2021

Associate Degree in Nursing - Nursing Practice

Northern New Mexico College

High School Diploma -

New Mexico Connections Academy

References

References available upon request.

Education and Training

- Experienced in clinical setting

- Completed two semesters of accredited nursing program

- Experienced in administering medications and performing assesments

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