Anika Rivers
Newark,New Jersey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Specimen Processing Specialist
LabCorp
07.2023 - Current
- Contributed to the achievement of departmental goals by consistently meeting or exceeding established benchmarks for productivity, accuracy, and timeliness in specimen processing tasks.
- Maintained strict compliance with regulatory standards through meticulous documentation and quality control measures.
- Facilitated seamless coordination between departments by serving as a liaison between specimen processing specialists, laboratory technicians, and clinical staff members.
- Reduced turnaround time for test results by optimizing sample preparation and handling processes.
Customer Service Representative
United Airlines
05.2023 - 06.2023
- Assist customers with flight check in, rescheduling flights and ticket corrections
- Provide directions throughout the Airport
- Answering urgent questions.
Meter Reader
PSE&G
04.2022 - 04.2023
- Worked in the field reading electric and gas meters on homes and business to ensure they are paying the correct amount each month.
City Carrier Assistant
United States Postal Service
09.2021 - 01.2022
- Delivered and received residential and business mail
- Sort & Delivery Packages within Wayne and/or Surrounding cities
- Provided additional assistance to fellow Mail Carrier during seasonal or heavy mail loads.
Customer Service Representative
United Airlines
12.2019 - 09.2020
- Assisted customers with flight check in, rescheduling flights and ticket correction
- Provided direction throughout the Airport
- Answering urgent questions.
Guest Service Representative
American Dream Mall
10.2019 - 03.2020
- Communicated with guests to ensure a positive shopping experience
- Informed guest of the entertainment experience & offers available at the mall.
Food Production Worker
United Airlines
07.2018 - 12.2019
- Prepared Fresh & Pre-Packaged meals for incoming and outgoing flights.
Escort/Security Officer/Greeter/Gate Agent
ABM Corporation (Formerly AirServ Company) Newark Airport
04.2017 - 07.2018
- Escorted Passengers to aircraft on arrival and departure
- Monitored throughout the airport and disarmed security gate alarm systems
- Greeted passengers upon arrival at the gate and/or at departure when boarding.
Package Handler
FedEx Ground
09.2015 - 04.2018
- Load/Unload incoming packages into trailers.
Education
High School Diploma, Pre-Calculus, English IV, Physics, Forensic Science, Financial Literacy -
Central High School
Newark, New Jersey01.2015
Skills
- HIPAA Compliance
- Clinical Laboratory Experience
- Biohazardous waste disposal
- Labeling Accuracy
Timeline
Specimen Processing Specialist
LabCorp
07.2023 - Current
Customer Service Representative
United Airlines
05.2023 - 06.2023
Meter Reader
PSE&G
04.2022 - 04.2023
City Carrier Assistant
United States Postal Service
09.2021 - 01.2022
Customer Service Representative
United Airlines
12.2019 - 09.2020
Guest Service Representative
American Dream Mall
10.2019 - 03.2020
Food Production Worker
United Airlines
07.2018 - 12.2019
Escort/Security Officer/Greeter/Gate Agent
ABM Corporation (Formerly AirServ Company) Newark Airport
04.2017 - 07.2018
Package Handler
FedEx Ground
09.2015 - 04.2018
High School Diploma, Pre-Calculus, English IV, Physics, Forensic Science, Financial Literacy -
Central High School